[Web4lib] Re: new and "improved" Google Analytics

[libwebdev]

Thanks Leslie,

But that still doesn't get me the break down of browser versions. Yes, I see
browsers that are used by visitors from within my network, but there is no
way to take the figure for Internet Explorer and break it down further into
verisons (5.0, 5.5, 6.0 etc). That's what I could do easily in the old
version, but now I have to bend it and wrangle it and do a bit of maths to
get the information out of it.

lib.

On 6/22/07, Leslie Johnston <johnston at virginia.edu> wrote:
>
> Maybe old news, but I followed a path suggested by Ed Hirst and this
> worked for me:
>
> Go to the Visitors Overview.
>
> Click on the Visitor's Profile -- network locations
>
> You'll be taken to a list of visitor domains.  Click on your domain.
>
> You'll get data on the domain.  There's a drop-down called
> "Segment."  One of its options is Browser.  Selecting that will show
> the browsers used by visitors from your domain.
>
> Harder to get to, but the info is still there.
>
> Leslie
>
> At 07:27 PM 6/6/2007, libwebdev wrote:
> >Thanks to everyone that responded on- and off-list with ideas.
> >
> >I need to point out, in case I wasn't clear in the first instance, yes I
> can
> >get browser stats, and yes I can get visitor location stats, but the new
> >version doesn't give me those together so I can see that visitors using
> IE5*
> >are coming from inside my network.
> >
> >It seems that this information is indeed missing from the new version,
> and
> >there are several other disgruntled users complaining about it here
> >http://www.veen.com/jeff/archives/000965.html (thanks again for that
> Carl).
> >
> >regards,
> >lib
> >
> >
> >
> >On 6/6/07, libwebdev <libwebdev at gmail.com> wrote:
> >>
> >>Hi folks,
> >>
> >>I've been using Google Analytics on our library site for a year or so,
> to
> >>complement the stats I get from our network webmaster. Now it's been
> >>"improved", and I cannot find vital data in the new version.
> >>
> >>I used to be able to drill down through browser versions, and get the
> >>network location of users using specific browsers/versions. This
> information
> >>is vital to me, because I'm begging and pleading with our IT department
> to
> >>rid our organisation of IE5.0 and IE5.5. Without exception, ALL visitors
> >>to our site using these dinosaur browsers are internal users, and
> account
> >>for about 5% of visits. That's enough of a figure for me to feel the
> need to
> >>support them, but feel it's a waste of my time. These stats are my
> >>ammunition.
> >>
> >>I've looked, and dug, but can't find this information. I contacted
> >>Google's help, but all I got was an automated "please read our FAQ or
> ask in
> >>the forums" along with instructions on how to PAY for support from a
> third
> >>party. Umm, I don't think so.
> >>
> >>I'd really rather not tackle a google forum before I have to. So, has
> >>anyone here played with the new version enough yet to know if this
> >>information is even still available? I'd be very grateful for
> instructions
> >>on how to find it.
> >>
> >>thanks,
> >>lib
> >_______________________________________________
> >Web4lib mailing list
> >Web4lib at webjunction.org
> >http://lists.webjunction.org/web4lib/
>
> ------------
> Leslie Johnston
> Head, Digital Access Services
> University of Virginia Library
> http://lib.virginia.edu/digital/
> http://lib.virginia.edu/digital/das/
> johnston at virginia.edu
>
>