[Web4lib] new and "improved" Google Analytics

[Hirst, Edward Alan, Jr]

if you click the visitor overview, you will get a more detailed report. Click browsers on the browser profile sub report, then click IE to see all of the versions that are hitting your site.

ed

Edward Hirst
Information Technology Librarian
Rowan Public Library
http://www.rowanpubliclibrary.org
Salisbury, NC



-----Original Message-----
From: web4lib-bounces at webjunction.org on behalf of libwebdev
Sent: Tue 6/5/2007 8:32 PM
To: web4lib at webjunction.org
Subject: [Web4lib] new and "improved" Google Analytics
 
Hi folks,

I've been using Google Analytics on our library site for a year or so, to
complement the stats I get from our network webmaster. Now it's been
"improved", and I cannot find vital data in the new version.

I used to be able to drill down through browser versions, and get the
network location of users using specific browsers/versions. This information
is vital to me, because I'm begging and pleading with our IT department to
rid our organisation of IE5.0 and IE5.5. Without exception, ALL visitors to
our site using these dinosaur browsers are internal users, and account for
about 5% of visits. That's enough of a figure for me to feel the need to
support them, but feel it's a waste of my time. These stats are my
ammunition.

I've looked, and dug, but can't find this information. I contacted Google's
help, but all I got was an automated "please read our FAQ or ask in the
forums" along with instructions on how to PAY for support from a third
party. Umm, I don't think so.

I'd really rather not tackle a google forum before I have to. So, has anyone
here played with the new version enough yet to know if this information is
even still available? I'd be very grateful for instructions on how to find
it.

thanks,
lib
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