[Web4lib] Job Posting: Assistant to the Electronic Resources Librarian

[Michele Haytko]

My apologizes for the cross-posting.  Please see our website for additional
information: www.mc-npl.org
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The Montgomery County-Norristown Public Library Computer Lab has the
position of Assistant to the Electronic Resources Librarian, a Support Staff
II, currently available.  The position is a FTE position of 37 hours, spread
across a Monday-Friday workweek (although some Saturdays may be assigned
depending on staffing needs) with two evenings per week.



This position is classified as a Support Staff II position.  For the Support
Staff II level, the AERL must have completed at least one academic year of
post-secondary school or possess at least 5-7 years previous work
experience. The AERL must be computer literate, possess a familiarity with
library automation systems, and have valid PA driver's license with the
ability to work at any of the library's locations as needed.



The primary responsibility of this position is to assist the Electronic
Resources Librarian in the management and operation of the Computer Lab.  In
addition to functioning as the go-to person in the absence of the Electronic
Resources Librarian, key tasks are record keeping, marketing, and
instruction.  In addition to these key tasks, the AERL will be responsible
for staffing the check-in desk of the Computer Lab when Support Staff or
Volunteers are unavailable.  The Assistant to the Electronic Resources
Librarian will refer outside agencies and questions to the Electronic
Resources Librarian, as appropriate, will assist and offer guidance to
Electronic Resources Support Staff, the Electronic Resources Technician, and
Computer Lab Volunteers, as needed, and will be familiar with other Library
departments and their functions as they relate to the operation of the
Computer Lab and so that staff substitution can be utilized, as needed.



The position may include some or all of the following skills:



Staff Supervision and training

   - Supervise and assist (as needed) the two part time Support Staff
   members and the part time Electronic Resources Technician.
   - Supervise and assist (as needed) Computer Lab Volunteers.
   - Train Computer Lab and other Library staff, verbally and in writing,
   as needed, on Computer Lab policies and procedures.



Public service responsibilities

   - Staff the Computer Lab according to the developed schedule and in
   accordance with classes, including weekdays and evenings in rotation.
   Some Saturdays may be factored in as needed.
   - Teach several computer classes on a 6-week calendar rotation.
   - Register and check-in Computer Lab patrons.  This includes providing
   them with information about policies and procedures, emphasizing the
   Internet Acceptable Use Guidelines, and referring to the Computer Lab
   Regulations and Policies as needed.
   - Provide one-on-one assistance to individual computer users, in
   accordance with Computer Lab policies.
   - Monitor the activities of Computer Lab users, to insure compliance
   with the MC-NPL Internet Acceptable Use Policy.
   - Maintain knowledge of Circulation responsibly, to ensure
   substitution of staff, if needed.



Back Office responsibilities

   - Function as the go-to person in the absence of the Electronic
   Resources Librarian.
   - Responsible for all record keeping for the Computer Lab.  This
   includes maintaining accurate accounting records for both the daily and
   weekly Lab funds intake as well as the daily Computer Classes payments,
   compiling Computer Lab usage statistics, handling all supplies inventory and
   ordering, maintain the Computer Lab book inventories, and administering the
   Volunteer hours for both the Business Office and RSVP.
   - Supervise the update of the Computer Lab Standard Operations and
   Procedures (SOP) Manual.
   - Maintain teaching and instructional duties, including the creation
   of new classes, step-by-step guides, instructional lesson plans, handouts,
   and demonstrations (where needed).
   - Develop fresh marketing initiatives to bring the Computer Lab into
   the public eye.
   - Develop class schedules, based on previous schedules, and distribute
   as needed.
   - Maintain the Computer Lab calendar, including staff meetings,
   classes meetings, and other meetings as needed.  This includes
   maintenance of the meeting agendas and posting the meeting notes to the
   Blog.
   - Plan and orchestrate the annual Computer Lab Holiday Party and
   annual Computer Lab Summer Soiree, which honors Computer Lab Volunteers, as
   well as staff.
   - Search for qualified volunteers, which includes posting ads to
   volunteer sites, administering volunteer queries, and setting up volunteer
   interviews.
   - Grant writing.
   - Other duties as required.



A basic understanding of the operation of microcomputers and software
programs is required.  The AERL should be proficient with the Microsoft
Office package offerings of MS Word, MS Excel, MS PowerPoint, MS Publisher,
MS FrontPage, and MS Access.  To this degree, the AERL should be able to
instruct classes in these programs.  The AERL is responsible for record
keeping in the Computer Lab and should be highly organized, with an
attention to detail.  The AERL is responsible for marketing initiatives in
the Computer Lab and should be creative, resourceful, and detail oriented.  The
ability to communicate effectively, both orally and in writing, is
essential, as is the ability to interact pleasantly with the general public
and fellow library employees.  Knowledge of computers and the Internet is
vital.



The AERL should have previous experience in dealing with the public, ideally
in a library environment.  The AERL should have previous library experience.
The AERL should have previous instructional experience, as instruction in
computer classes (Internet, Email, Publisher, PowerPoint, Excel, Access, and
FrontPage) is required.





Please visit our website, http://www.mc-npl.org and click on Jobs/Volunteer
Opportunities to fill out an application.  Please email the application,
along with a resume, to aphilo at mclinc.org.  Only applications submitted
electronically will be accepted.  Ideal candidates will be contacted for
interviews.  Please, no phone calls.