[Web4lib] Audible.com and Libraries

[Houghton-Jan, Sarah]

And I got a similar response too, but this was sometime in 2003.
So...it looks like they've had this template for quite a while now.  How
disappointing.

Sarah Houghton-Jan
San Mateo County Library: http://www.smcl.org
LibrarianInBlack: http://www.librarianinblack.net

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of Sattler, Kelly
Sent: Thursday, February 08, 2007 9:07 AM
To: web4lib at webjunction.org
Subject: RE: [Web4lib] Audible.com and Libraries

Hmmm, I recall getting a similar response as Peter did, but back in the
fall of 2005.  Maybe they meant 3-6 years?

Kelly Sattler
Digital Projects Librarian
Michigan State University
100 Library
East Lansing, MI 48824-1048
Phone: 517/432-6123 x305
Fax: 517/432-4795
Email: sattler9 at msu.edu


-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org]On Behalf Of Peter Schoenberg
Sent: Wednesday, February 07, 2007 9:43 PM
To: web4lib at webjunction.org
Subject: [Web4lib] Audible.com and Libraries


I received the following response from Audible.

Question:  How do I get a Library account with Licensing that works for
Public Libraries?
 
Discussion Thread Response (Victor)	02/07/2007 06:24 PM
Dear Peter Schoenberg,

Thank you for contacting Audible.com.

I apologize for the delay in this response. At this moment, we are
reworking the Library program, to insure a low cost means of getting
downloadable book files to Libraries. Due to this, we are not creating
new Library accounts (public and school). The estimated time right now
is between 3-6 months for the new program to be available. Do you wish
to be put on a list to be contacted when this is ready? If you do,
please respond back to this email message with the name of the Library,
plus a contact number if you would prefer a phone call notification. If
you have any other questions, please respond back to this email message
or you can call me directly using 1-888-890-4070, x2831. I am normally
here between 12-9PM EST M-F. Thank you for contacting Audible and have a
great day!

If you need further assistance, please respond to this email. For
additional questions, feel free to use "Find An Answer" at our online
Helpcenter ( http://audible.custhelp.com ), or contact us directly by
phone during our regular business hours:

Account/Billing Support:
Email or Phone available 24x7
Technical Support:
Mon-Fri 9AM to 10PM EST
Sat & Sun 10AM to 6PM EST
888-283-5051
Sincerely,
Victor
Audible Customer Support - Team Lead
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