[Web4lib] Audible.com and Libraries

[Sattler, Kelly]

Hmmm, I recall getting a similar response as Peter did, but back in the fall of 2005.  Maybe they meant 3-6 years?

Kelly Sattler
Digital Projects Librarian
Michigan State University
100 Library
East Lansing, MI 48824-1048
Phone: 517/432-6123 x305
Fax: 517/432-4795
Email: sattler9 at msu.edu


-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org]On Behalf Of Peter Schoenberg
Sent: Wednesday, February 07, 2007 9:43 PM
To: web4lib at webjunction.org
Subject: [Web4lib] Audible.com and Libraries


I received the following response from Audible.

Question:  How do I get a Library account with Licensing that works for Public Libraries?
 
Discussion Thread Response (Victor)	02/07/2007 06:24 PM
Dear Peter Schoenberg,

Thank you for contacting Audible.com.

I apologize for the delay in this response. At this moment, we are reworking the Library program, to insure a low cost means of getting downloadable book files to Libraries. Due to this, we are not creating new Library accounts (public and school). The estimated time right now is between 3-6 months for the new program to be available. Do you wish to be put on a list to be contacted when this is ready? If you do, please respond back to this email message with the name of the Library, plus a contact number if you would prefer a phone call notification. If you have any other questions, please respond back to this email message or you can call me directly using 1-888-890-4070, x2831. I am normally here between 12-9PM EST M-F. Thank you for contacting Audible and have a great day!

If you need further assistance, please respond to this email. For additional questions, feel free to use "Find An Answer" at our online Helpcenter ( http://audible.custhelp.com ), or contact us directly by phone during our regular business hours:

Account/Billing Support:
Email or Phone available 24x7
Technical Support:
Mon-Fri 9AM to 10PM EST
Sat & Sun 10AM to 6PM EST
888-283-5051
Sincerely,
Victor
Audible Customer Support - Team Lead