[Web4lib] Academic Library Website Benchmarks Published
HAZEL Margaret E
margaret.e.hazel at ci.eugene.or.us
Mon Dec 17 13:17:51 EST 2007
Very nice. I don't suppose someone is working on a similar study for
public libraries?
-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of Primarydat at aol.com
Sent: Friday, December 14, 2007 8:30 AM
To: web4lib at webjunction.org
Subject: [Web4lib] Academic Library Website Benchmarks Published
Primary Research Group has published Academic Library Website Benchmarks
(ISBN #: 1-57440-094-0). The report presents data from 82 North
American college libraries about their library website policies and
development plans.
Some of the report's findings are that:
* More than three quarters of all respondents plan a major
redesign of
the library website within the next two years. Nearly 85% of research
universities (84.6%) planned a website redesign in this period. A high
percentage of colleges with FTE enrollments below 2,000 (82%) planned
to redesign their website within the next two years, compared to 72.7
to 78.3% of colleges with higher enrollments.
* The library information technology or web staff accounted for
over
76% of the total man-hours spent running the college library websites
for the colleges in the sample. College-wide IT or web staff performed
an average of just 15.76% of the labor necessary to run the college
library websites in the sample.
* Nearly 42% of survey participants used a content editing system
provided by the central college web staff.
* Of the libraries that do use a content management system, just
over
a quarter expressed satisfaction for the most part and had no plans for
changing software or management methods in the future. Another 31.4%
reported that they were not completely satisfied and might change
content management systems or their policies.
* The mean number of library staff or personnel who entered
content
into the college library website in the last full semester was 13.24.
Community colleges had just 2.5 library employees entering content,
compared to 5.2 employees at 4-year/MA granting institutions and 11.1
at PhD-level granting institutions. Research universities reported the
highest number of library staff entering data, at 51.8, and a maximum of
200.
* Nearly half of survey participants selected JavaScript as their
most
commonly used scripting language on the college website.
* For a shade less than two thirds of the libraries (64.9%) the
library website budget was part of the library IT budget, and not
separately broken out; 35.1% considered it part of the college IT
budget.
* More than 8 out of 10 college libraries use cascading style
sheets
at least to some degree.
* Approximately one in ten college libraries have a presence on
the
social networking site MySpace.
* Over three quarters of the libraries in the sample (76.8%) do
not
have a "My Library" type of service for users to log in to, save
research or favorite places, and bookmark other commonly used library
resources.
* The mean number of files on the library website was just over
5,400.
* Just over a third of the sample responded that they were
currently
offering federated search capabilities from the website, so that a
broad range of library databases could be searched at once. Three out
of four research universities had federated search capabilities,
compared to just 53.33% of PhD-level granting institutions, 29.27% of
4-year/MA granting institutions, and just 8.33% of community colleges.
The mean number of subject-specific search windows offered through
federated searches was 19.72.
The study gives detailed data about budgets, technology, personnel,
policies, use of consultants, relations with the college IT department
and many other issues of interest to college library webmasters or
staff. Data is broken out separately by level of overall enrollment,
Carnegie Class or type of college, and for colleges with and without
academic library website webmasters, and for public and private
colleges. For a list of colleges that participated in the report and
further information contact Primary Research Group at
_www.primaryresearch.com_ (http://www.primaryresearch.com/) or call
212-736-2316.
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