[Web4lib] IM Reference and City/County Network?

Jami Haskell jamihaskell at gmail.com
Thu Apr 26 19:38:35 EDT 2007


I'm interested in this info as well. I am facing obstacles with regard to
implementing IM for use both internally and for digital reference services
for our public.

At MPOW we are under the thumb of, ahem supported by, the County.

Thanks for posting this question, Sarah!

Best,
Jami


On 4/26/07, Houghton-Jan, Sarah <houghton-jan at smcl.org> wrote:
>
> [please pardon cross-posting on various lists]
>
>
>
> I am trying to find examples of libraries who are offering IM Reference
> services but who are also on their city or county's network.  In other
> words, is your library using a city or county network to run IM?
>
>
>
> If so, please let me know, and any other info you have, like how long
> you've been offering IM, if there's a contact person at your IT
> department that our IT staff could talk to, etc.
>
>
>
> Thanks!
>
>
>
> Sarah Houghton-Jan
>
> Information and Web Services Manager
>
> San Mateo County Library
>
> email: houghton-jan at smcl.org <mailto:houghton-jan at smcl.org>
>
> IM: LibrarianInBlack
>
> phone: 650-704-3493
>
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> http://lists.webjunction.org/web4lib/
>


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