[Web4lib] Re:How to handle emails to staff from public computers

[K.G. Schneider]

> I've debated adding a similar feature to our public access PCs using
> outlook express (or some other basic client) and an extra staff email
> account set up to either block or discard incoming mail (and using the
> same acct on all public PCs).  I think your idea about forms is more
> elegant, but I had anticipated using this on PCs other than PACs so that
> patrons could use email links on sites without having to cut and paste the
> address into an internet email client.  The downside to this would be the
> probability of crank emails being sent from a library address (although it
> could be named donotrespond at ... or something, I suppose)

I keep meaning to say, so I better say it, that if you're implementing
forms, think ahead to spam prevention, because form spam is a massive
headache to deal with. You need a spam-prevention tool that not only blocks
or prevents the spam but is accessible for visually-challenged users. 

One Who Knows,

Karen G. Schneider
kgs at bluehighways.com