[Web4lib] Reinvented Reference: The Integration of Digital and Traditional Reference Services

[Popp, Mary Pagliero]

Reinvented Reference: The Integration of Digital and Traditional
Reference Services
Friday, June 23, 2006
Hotel Intercontinental
8:30 a.m. - 4:30 p.m.

American Library Association
Annual Conference, New Orleans

What does your suite of reference services look like? Are you wrestling
with issues related to integrating your digital and traditional
services? Register now for Reinvented Reference and learn from
colleagues around the country about the new environment for reference
services and the tools you can use in your library to look at your
reference services from an integrated, user-centered perspective.

*	What does your reference service package look like now? 
*	How has your digital reference service been made a part of your
reference service package? 
*	How have you re-deployed staff and resources to accommodate new
service models? 
*	Have you evaluated your services and service delivery models in
the context of changing user behaviors? 
*	How has input from your users been applied in integrating your
services? 
*	How do you communicate with your users about your services,
their value, and their effectiveness in meeting user needs?

Presenters:
Joe Janes, Associate Professor, Information School, University of
Washington. 

Marie Radford, Associate Professor & Library Consultant, School of
Communication, Information & Library Studies, Rutgers University. 

Jerilyn Veldof, Director of Undergraduate Initiatives, University of
Minnesota-Twin Cities. 

Buff Hirko, Project Coordinator, Statewide Virtual Reference Project,
Washington State Library.


To register or for more information, go to: 
http://www.ala.org/ala/eventsandconferencesb/annual/2006a/registration.h
tm

Contact Eileen Hardy, ehardy at ala.org, if you have any questions.

The preconference is presented by the Machine-Assisted Reference (MARS)
a Section of the Reference and User Services Association, American
Library Association, with support from OCLC QuestionPoint, Paratext, and
Xrefer.

We hope that you will join us for this exciting preconference!

Mary
----------------------------------------------
Mary Pagliero Popp
Public Services Librarian, Library Information Technology 
Chair, MARS
Indiana University Libraries, Wells Library E456
1320 E. 10th Street
Bloomington, IN   47405
812-855-8170      FAX: 812-856-7949    popp at indiana.edu