[Web4lib] Libraries: Standing at the Wrong Platform, Waiting for the Wrong Train?

[Zoe Stewart-Marshall]

I recently heard a presentation from Scott Anderson at Millersville 
University (PA).  They are providing a service where they provide (and 
strongly encourage) delivery of electronic copies of locally held 
microforms to their patrons.  They've been studying the cost issues and 
decided that it was cheaper to (not to mention better service) provide this 
service than to staff a service point and constantly be servicing microform 
reading/printing machines.

zoe

At 10:37 AM 10/24/05, you wrote:
>Bill,
>The nuance here is that her request was cancelled by her own library,
>because it was available locally. Somehow I doubt you photocopy
>articles out of microfilm for your own patrons, despite the fact that
>you do it for the patrons of other libraries via interlibrary loan.
>Roy
>
>On Oct 24, 2005, at 6:56 AM, Drew, Bill wrote:
>
>>If your request had come to our library, we would have filled it by
>>doing the photocopying of the microfilm .  We do this all of the
>>time as
>>part of our obligation of being a member of OCLC and a library.  It is
>>too bad that there are many libraries and librarians out there that do
>>not understand the idea of service.
>>
>>Bill Drew
>>drewwe at morrisville.edu
>>
>>
>>>-----Original Message-----
>>>From: web4lib-bounces at webjunction.org
>>>[mailto:web4lib-bounces at webjunction.org] On Behalf Of Pons,
>>>Lisa (ponslm)
>>>Sent: Monday, October 24, 2005 8:21 AM
>>>To: web4lib at webjunction.org
>>>Subject: RE: [Web4lib] Libraries: Standing at the Wrong
>>>Platform,Waiting for the Wrong Train?
>>>
>>>I will de-lurk to throw in a recent experience that might
>>>illustrate this point...
>>>
>>_______________________________________________
>>Web4lib mailing list
>>Web4lib at webjunction.org
>>http://lists.webjunction.org/web4lib/
>
>
>***************************************************************
>Zoe Stewart-Marshall
>Database Enrichment Librarian
>Cornell University Libraries
>107E Olin Library  Ithaca, NY 14853
>Phone (607) 255-5757  Fax (607) 255-6110