FW: [Web4lib] USB Key Usage

[Keith A. Jones]

Hmmm....we have the same setup but don't have any problems with USB devices.

I assume that the problem does not happen when Fortres is disabled.  What
version and build of Fortres are you using?  There's probably a setting in
the Fortres security that is getting in the way of installing the device.
Have you looked at the Diagnostics setting in Fortres to see if any error
messages are logged before the system restarts?

Keith.

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org]On Behalf Of MJEAN.WILLIAMSADAMS
Sent: Tuesday, November 01, 2005 4:06 PM
To: web4lib at webjunction.org
Cc: ROLAND.POMPEY; LATONYA.BOWENS; JAMES.SHAW
Subject: [Web4lib] USB Key Usage


Our library is encountering numerous problems with the use of USB flash
drives. MS XP OS is installed on all the computers in the public areas and
when the students insert their drives, some of the computers will
automatically restart,( several times).  This is not good, because students
will insert the drives to save their documents to after they have typed
themcompletely, when the flash drive is inserted in the computer it will
restart, loosing the students document.

What have you encountered with this problem and how did you resolve it?  Any
work arounds?  Fortres settings to correct this problem?

By the way, we are also using Fortres software as a security measure in
conjunction with the MS XP operating system and the DELL GX270/280 series
computers.

M Jean Williams Adams
Systems Librarian
Coleman Memorial Library
Florida A&M University
Tallahassee, FL 32307-4700
Phone: (850) 561-2131
Fax:     (850) 561-2599
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