In defense of stupid users

[Elena OMalley]

If folks are feeling fired up about subscription database
and catalog usability and interface problems, they might want
to take a look at
LUII: Library User Interface Issues (Liz Kent)
http://www.cochran.sbc.edu/luii/
and/or
ERIL: Electronic Resources in Libraries (Joan Conger)
http://www.joanconger.net/ERIL/aboutus.html
Both have archives of their email discussion lists. 

Elena O'Malley
__
Head of Library Computer and Internet Services
Emerson College Library, Boston, MA 02116