[WEB4LIB] Re: In defense of stupid users

[Chen, Shu Sue]

Here is an anecdote:

A patron asked for a piece of information that was somewhat challenging
to find. (Forgot what it was.)  I had to ask my fellow librarians for
help.  A couple of us were really turned on after checking some obvious
sources and failed to locate the information.  We all dived feverishly
and thoughtfully into the reference shelves and web resources.  When we
finally found the answer, the patron was long gone. We were sorry that
he left without having his question answered, but we felt nonetheless
pleased with our work. 

Has it ever happened to you? 


************************************************************************
Sue Chen
Public Service Librarian
Sacramento City College Library
(916) 650-2760



-----Original Message-----
From: web4lib at webjunction.org
[mailto:web4lib at webjunction.org]On Behalf Of Carver, Blake
Sent: Thursday, May 05, 2005 10:19 AM
To: Multiple recipients of list
Subject: [WEB4LIB] Re: In defense of stupid users



Only librarians enjoy searching, everyone else enjoys finding.- Roy
Tennant, Access 2004.

::::::::::::::::::::::::
Blake Carver
Technical Librarian
New York Power Authority
Niagara Project 

>>-----Original Message-----
>>Subject: [WEB4LIB] Re: In defense of stupid users
>>
>>
>>Somewhere I read/heard a comment that I have tried to keep in mind. 
>>
>>Only librarians enjoy looking for information.  Everyone else 
>>just wants to be able to use the information and would really 
>>prefer that it was just handed to them.
>>
>>I can't tell you the source or even the exact quote but it is 
>>something we need to remember.
>>
>>Mary 
>>hesterm at bartonccc.edu