Conference Announcement: OLITA Digital Odyssey

[Jenn Horwath]

Conference Announcement
Please excuse cross-postings.

OLITA Digital Odyssey 2005
Power to the People: Library Service in the 21st Century: 
Meeting the Challenge

Friday, May 13, 2005
9:00 a.m. – 4:30 p.m.
Faculty of Information Studies
University of Toronto
140 St. George Street
Toronto, Ontario  

Featuring:
Keynote speaker Joseph Janes, Assistant Professor and Chair of Library 
and Information Science at the Information School of the University of 
Washington

Conference overview:
Whether you offer an email reference service or a full-fledged online 
chat reference service, the face of service is changing to meet users' 
expectations. In this world of instant answers from Google and 
expanding access through services such as Amazon.com's "Search Inside 
the Book", the people are clearly front and centre. Customer 
involvement and interaction through online collaborative workspaces, 
social networking software and "rate this resource" features in portals 
and online bookstores are also setting new service standards. How are 
libraries meeting this demand for easy-to-use, exciting and dynamic 
service? What technologies are impacting our users' expectations and 
how is service shifting to meet this demand? In this exciting one day 
session, we will explore this shifting information landscape. Joseph 
Janes will open the day with a look at the implications for service 
delivery and the rest of the day will be an exploration of new 
applications and their impact on library service in the 21st century. 
Clearly, the people have the power!

Featuring 2 streams: Toolkit and Trendwatch
Topics to be covered: federated searching, library portals, 
collaborative web tools, methods to understand user behaviour, the 2003 
OCLC Environmental Scan, Creative Commons and more!

Register online:
http://www.thepartnership.ca/cgi-bin/site/showPage.cgi?page=education/ei04/olita_DigOdy05.html

OLITA web site: http://www.accessola.com/olita/