Info on Virtual Reference Desk Conference

[Needham,George]

Please excuse any cross-posting.

Virtual Reference Desk Conference 2004
Creating a Reference Future

Cincinnati, Ohio, November 8-9, 2004, at the Hilton Netherland Hotel

Learn more about the sessions and register at www.vrd2004.org
<www.vrd2004.org> . Register before October 22 for the early-bird discount!

Session tracks:
*	Management
*	General
*	Evaluation and Standards
*	Technology
*	Resources
*	Research and Policy
*	Vendor Demonstrations

More than 50 programs presented by industry leaders such as David Lankes,
Chuck McClure and others dealing with planning, implementing, and managing
virtual reference programs.

Keynote Speaker:  Eva Miller, on "The Improvisational Librarian" Special
Projects Librarian, Multnomah Country Library

Exhibit Hall:  Visit the exhibit hall to see and compare the latest
services!

Pre-conference November 7, 2004: Managing Technology for Digital Reference
Services: Practical Strategies
*	Charles R. McClure, Frances Eppes Professor and Director Information
Institute, Florida State University
*	Jeff Rubin, President Internet Consulting Services, and Senior
Instructor, School of Information Studies, Syracuse University

Post-Conference: Begins November 10, 2004 (onsite or virtual), continues
virtually on December 13 and 16 Digital Reference Training and Education
Series
*	Dr. David Lankes, Executive Director of the Information Institute of
Syracuse (IIS) and an Assistant Professor at Syracuse University's School of
Information Studies. 
*	Dr. Abby Goodrum, Assistant Professor in the School of Information
Studies at Syracuse University and Research Scientist at the Information
Institute of Syracuse (IIS)
	*	Session 1- in Person or via LiveMeeting web
conferencing-competencies in Digital Reference
	*	Session 2-via LiveMeeting web conference-tools for training
and training development
	*	Session 3-via LiveMeeting web conference-views from the
field, in-library professionals present their training systems and
experiences

This conference is co-sponsored by the United State Department of Education
Virtual Reference Desk Project, RUSA Reference and User Services Association
and OCLC Online Computer Library Center.

- - - - - - - - - - - - - - - - - - - - - -  
George M. Needham
Vice President, Member Services
OCLC Online Computer Library Center, Inc.
6565 Frantz Road, MC 709
Dublin, Ohio 43017-3395
(614) 761-5173, voice
(614) 718-7549, fax
needhamg at oclc.org




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