[WEB4LIB] Fwd: TECH: Computers keep rebooting-Help!

Robin Boulton rboulton at linc.lib.il.us
Fri Oct 15 11:50:49 EDT 2004


Since it seems to be environmental, I'd suggest looking for some source of
interference near the location where this is happening. Maybe an electrical
generator, some sort of machinery that is generating large magnetic fields?
Is there a radio transmitter nearby? Could it be related to the building's
heating/cooling system?

To try to prove that it's not related to the current at the site, is there
any possibility of temporarily running an extension cord from another
location where this doesn't happen, and plugging the machines into that
source, see if it still happens? If so, it would be related to something in
close physical proximity - if not, it is the power supply (that's still my
best guess - since the same machines work OK when moved elsewhere, I'm
thinking it's probably not virus-related, although it does sound similar to
the behavior of machines infected with some types of viruses).

Good luck!

> -----Original Message-----
> From: web4lib at webjunction.org [mailto:web4lib at webjunction.org]
> On Behalf Of Phalbe Henriksen
> Sent: Friday, October 15, 2004 10:38 AM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Fwd: TECH: Computers keep rebooting-Help!
> 
> Can anyone offer any suggestions to this school media person?
> 
> Phalbe Henriksen
> 
> 
> >Date:         Thu, 14 Oct 2004 17:37:44 -0400
> >Reply-To:     Elaine Donoghue <elainedonoghue at HOTMAIL.COM>
> >Sender:       School Library Media & Network
> >Communications              <LM_NET at LISTSERV.SYR.EDU>
> >From:         Elaine Donoghue <elainedonoghue at HOTMAIL.COM>
> >Subject: TECH: Computers keep rebooting-Help!
> >To:           LM_NET at LISTSERV.SYR.EDU
> >X-MDRcpt-To: phenriksen at neflin.org
> >X-MDRemoteIP: 128.230.18.29
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> >
> >I have a bank of 8 computers in the library.  Since the first day of
> >school this year, they have all started randomly rebooting. It has
> >happened when clicking on Word, Internet Explorer, Spectrum, sending
> >email - there doesn't seem to be a pattern.  We have tried swapping the
> >computers for others.  When any model of computer is set up in the
> >library, it randomly reboots, when moved to another location, it
> >doesn't.  A surge protector has been set up, it doesn't indicate that
> >there are any surges happening.  When it happens, the screen turns blue
> >and in DOS lettering says that a physical dump is taking place.  We have
> >never had this problem before.  It is only happening in the library.  We
> >are all stumped, any suggestions?
> >
> >Elaine Donoghue
> >Librarian
> >Wildwood School
> >71 Strong St.
> >Amherst, MA  01002
> >413-362-1424
> >elainedonoghue at hotmail.com
> >
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