An NFAIS Forum for the Information Community: Online Usage Statistics is being organized

[Bernie Seiler]

	An NFAIS Forum for the Information Community:  Online Usage Statistics - Current Trends and Future Directions in Meeting User Needs

	The NFAIS Committee on Best Practices/Usage Statistics is organizing a forum that will provide an overview of the current status and future trends in the development and provision of online usage statistics - all within the context of evolving technology, emerging standards and most importantly - customer needs and expectations.  This one-day session will be held on Friday, October 1, 2004 at St. John's University Manhattan Campus, New York, N.Y, from 9:00A.M. - 4:30P.M.  It will begin with an overview of the development of online usage statistics and a discussion of the various standards that have been developed for their use.  A group of users from diverse market sectors - academic, government, and corporate - will present their perspective with regard to how well their needs are currently being met, and what they perceive as the essential user requirements to be met in the future.  The expectations - and limitations - of technology in meeting those needs will be addressed, as will the legal concerns related to users' privacy rights.  The remainder of the session will be devoted to case studies of actual implementation of online usage statistics, highlighting the challenges that were met and the level of customer satisfaction that resulted.
	Come and join your peers in learning what organizations need to know - and plan for - in order to ensure that evolving customer needs are met - both now and in the future.   Register early, as seating is limited. The draft program, registration form, directions to the meeting location, and a list of nearby hotels are available at:  <http://www.nfais.org/events/event_details.cfm?id=26>
	Register before August 20, 2004 and NFAIS members pay $155 and non-members pay $205 (registration fee includes continental breakfast, a box lunch and two refreshment breaks).  After August 20, 2004 NFAIS members pay $195 and non-members pay $245. 

	For more information contact:  Jill O'Neill, NFAIS Director, Communication and Planning, 215-893-1561 (phone); 215-893-1564 (fax); <mailto:jilloneill at nfais.org>.   Founded in 1958, NFAIS is a premier membership organization of approximately 50 of the world's leading producers of databases, information services, and information technology in the sciences, engineering, social sciences, business, and the arts and humanities