[WEB4LIB] WEB4LIB digest 3435

[ahaigh]

fyi -- that is a broken link

--Adam Haigh
Univ. of Pittsburgh

web4lib at webjunction.org wrote:

> 			    WEB4LIB Digest 3435
> 
> Topics covered in this issue include:
> 
>   1) Guidelines for Implementing and Maintaining Virtual Reference Ser
> 	by "Sloan, Bernie" <bernies at uillinois.edu>
> 
> ----------------------------------------------------------------------
> 
> Topic No. 1
> 
> Date: Mon, 26 Jul 2004 10:50:50 -0500
> From: "Sloan, Bernie" <bernies at uillinois.edu>
> To: Multiple recipients of list <web4lib at webjunction.org>
> Subject: Guidelines for Implementing and Maintaining Virtual Reference Ser
> Message-ID: <B541AA7C7356014BA26BE8A5D72B89AF0F3582 at pbmail.ui.uillinois.edu>
> 
> Last month in Orlando, ALA's Reference and User Services Association Board
> of Directors approved the "Guidelines for Implementing and Maintaining
> Virtual Reference Services":
> 
> http://www.ala.org/ala/rusa/rusaprotools/referenceguide/virtrefguidelines.ht
> m 
> 
> These guidelines were prepared by the RUSA MARS Digital Reference Guidelines
> Ad Hoc Committee (see list of committee members below).
> 
> An excerpt from the introduction to the guidelines reads:
> 
> "The purpose of these guidelines is to assist libraries and consortia with
> implementing and maintaining virtual reference services. The guidelines are
> meant to provide direction, without being over-prescriptive. Variance among
> institutions will result in differences in the adherence to these
> guidelines, but the committee hopes to have cast the model broadly enough to
> provide a framework for virtual reference which can be widely adopted and
> which will endure through many changes in the ways in which libraries
> provide virtual reference services."
> 
> Committee members:
> 
> John Glace, Ocean County (NJ) Library System
> Kathleen Kern, University of Illinois at Urbana-Champaign (co-chair) Lori
> Morse, Free Library of Philadelphia Janice Rice, University of
> Wisconsin-Madison Jana Ronan, University of Florida Bernie Sloan, University
> of Illinois (co-chair) Kristine Stacey-Bates, Iowa State University
> 
> 
> Bernie Sloan
> Senior Library Information Systems Consultant, ILCSO
> University of Illinois Office for Planning and Budgeting
> 616 E. Green Street, Suite 213
> Champaign, IL  61820
> 
> Phone: (217) 333-4895
> Fax:   (217) 265-0454
> E-mail: bernies at uillinois.edu
> 
> 
> 
> ------------------------------
> 
> End of WEB4LIB Digest 3435
> **************************