[WEB4LIB] re: Two steps forward, three steps back

[Alain D. M. G. Vaillancourt]

Hello!

Just how many  of these RFPs,m RFIs and RFQs mentioned usability?

I have the impression that most librarians are not aware of it.  I
think that even those who are the most enlightened about such things
focus too much on the mechanics of a boolean search (default AND,
default OR and other like things)and common grounds with what is the
most current on the Web on this matter, and completely neglect other
usability issues (that is, most of them) which neatly trip up Web savvy
users and erect a wall for the rest.

I just can't get over the number of Web based OPACs which make it
impossible for a user to do a standard thing like doing a "BACK" by
clicking on the right mouse button instead of having to go up in the
left hand corner and hit the back button there, or worse still, use
only their own idiosyncratic version of a back button within their
peculiar Web OPAC.

Alain Vailancourt


--- "Sloan, Bernie" <bernies at uillinois.edu> a écrit : 
> I agree with Roy.
> 
> I've looked at a lot of RFPs, RFIs, RFQs, etc., over the past 25
> years.
> People tend to ask for things that they are already
> familiar/comfortable
> with, i.e., RFPs for new systems frequently tend to ask for things
> already available in the old system. And the focus also naturally
> tends
> to be on features that librarians want, as opposed to features users
> might really need.


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