Two steps forward, three steps back

[Elena OMalley]

Stacy:

If you aren't already on it, I'd recommend signing up for Voyager-L, 
which is the mailing list for Endeavor Voyager users. I believe there
was a recent discussion on a customer-created workaround to drop the
word "and" in between search terms entered in basic search (unless it
contained quotation marks). http://voyager.ship.edu/voyagerl/ (The
list is only for staff in customer institutions.) Endeavor also has a 
support website that might address some OPAC set up issues. 

I'm not exactly a cheerleader for Endeavor -- we've had our share of
troubles. On the other hand, I try to cut them some slack. Libraries
tend to be very demanding customers (rightly so, sure), but we don't 
always have the money to back up our many demands' requirements for 
programmers, R&D, and technical support for our highly customized 
versions of the systems.   
 
Let me know if you want to talk over any Endeavor details off-list.
We migrated two years ago, so the wounds are still relatively fresh. :)

Elena
_______________________________________
Elena O'Malley                      
Head of Library Computer and Internet Services
Emerson College Library, Boston, MA 02116
(617) 824-8339 / Elena_OMalley at emerson.edu