[WEB4LIB] Gates printer problem

[Phalbe Henriksen]

I guess I didn't give enough detail. We use this printer for three 
networks, the Gates computers, a little wireless network with just two 
computers, and all of the staff computers. The printer is in the workroom, 
out of the way of patrons.

We haven't had patrons complain about the problem, but 99.9% of the time, 
they're making only one copy. It's the staff who are having problems.

No, the hurricane was headed our way, but we escaped when it shifted its 
path. Lee County Public Library seems to have very minor damage. Even the 
Pine Island Branch is OK.

Phalbe



At 02:53 PM 8/16/2004, Bridge, Frank wrote:
>Hello Phalbe--
>
>I hope that you fared well through the storm.  As an old Florida
>resident (moved from Tampa to Austin in March 1987) I still have a fond
>place for the Sunshine State.
>
>I suggest that you check the settings on the printer itself (not the
>printer driver software on the computer workstations).  We have seen
>customers change settings on the printers, and re-booting the stations
>or re-setting the printer software on the workstation would have no
>effect.
>
>Frank
>--
>Frank R. Bridge
>Technology Management Administrator
>Chesterfield County Public Library
>PO Box 297
>9501 Lori Rd.
>Chesterfield, VA 23832-0297
>Voice:  804-748-1980
>Fax:     804-751-4679
>
>
>-----Original Message-----
>From: web4lib at webjunction.org
>[mailto:web4lib at webjunction.org] On Behalf Of Phalbe Henriksen
>Sent: Monday, August 16, 2004 2:11 PM
>To: Multiple recipients of list
>Subject: [WEB4LIB] Gates printer problem
>
>
>Folks,
>
>We have an H-P LaserJet 4050 TN that we got with the rest of our gifts
>from
>the Gates Foundation. We've never had much trouble with it until
>recently
>when it started printing just one copy no matter how many you asked it
>to.
>Has anyone else run into this and does anyone have any suggestions?
>
>Phalbe
>
>****************************************************
>Phalbe Henriksen
>Director
>Bradford County Public Library
>105 E. Jackson St.
>Starke, FL 32091-3396
>bradford at neflin.org / phenriksen at neflin.org
>v (904) 964-6400 fax (904) 964-9463
>
>"Just who is Elsie, and why do we always do what she says, even though
>she never comes to any meetings?"