Job Opening - Library Training Consultant

[Amy Bettencourt]

Job Opening - Library Training Consultant

Celebrating 25 years of partnership with the library community, Innovative 
Interfaces (www.iii.com) is the leader in providing Web-powered, Java™ 
-based automated library systems. Its flagship product offering, 
Millennium, is an acknowledged market leader installed in thousands of 
libraries in 41 countries around the world. The company is headquartered in 
Emeryville, California, with offices in Australia, Canada, France, Hong 
Kong, Korea, Portugal, Spain, Sweden, Taiwan, Thailand, and the United Kingdom.

RESPONSIBILITIES: Works with the Manager, Training Programs to:
·       Conduct customer-site and in-house customer training on modules of 
all Millennium products
·       Consult with and advise customers on training phase of the 
implementation process
·       Develop online training tutorials, workshops, and other training 
resources
·       Work with in-house team and managers to resolve problems
·       Install on-site equipment per instructions from technical-support 
team member

REQUIREMENTS:
·       Minimum of two years library or training experience
·       Experience training of library staff on the use of automated systems
·       Demonstrated experience in one or more of the following areas:
·       Library technical services
·       Data or technical processing
·       Reference in public, academic, or special libraries
·       Excellent communication and interpersonal skill
·       Strong commitment to customer service
·       Thorough understanding of adult learning principles
·       MLS or equivalent experience
·       Chinese, French or Spanish language skills preferred
·       Frequent travel required, minimum of 50%
·       Position will be based in Emeryville, CA

Salary Range:
Salary commensurate with experience.

Please submit letter of application and resume:
MAIL:                           Innovative Interfaces Inc., ATTN: Job Code: LTC
                                 5850 Shellmound Way
                                 Emeryville, CA  94608
FAX:                            510-450-6396
E-MAIL:                 hrdept at iii.com
WEBSITE ADDRESS:        http://www.iii.com

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer
EEO/AA/M/F/D/V




Amy Bettencourt, PHR
Human Resources Generalist
INNOVATIVE INTERFACES, INC.
5850 Shellmound Way
Emeryville, CA 94608
Phone (510) 655-6200 ext. 1303
Fax   (510) 450-6396
abettencourt at iii.com


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