Gates Foundation Support Question

[Tom Edelblute]

We have been having problems getting hold of the Gates Library
Foundation Technical Support people.  Their e-mails are bouncing back to
me, and their faxes are not being responded to.

Does anyone know if there is anyone there to answer the phone?
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Tom Edelblute
Public Access Systems Coordinator
Anaheim Public Library   phone: (714) 765-1759
500 West Broadway        fax:   (714) 765-1730
Anaheim CA 92805         e-mail: thomas at anaheim.lib.ca.us