[WEB4LIB] Intranets in public libraries

[Pinkham, Lida]

We quite a very active and well used staff intranet.  Unfortunately it is
not open for public viewing.

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Content
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We have everything from HR/Benefits information to phone directories to
forms to databases that allow staff to share ideas and information. Over the
years our staff intranet has become a central location for information in
our library system.  We are a county system with 23 branches and about 475
staff members.

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Managed
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I am the project lead for our staff intranet. Myself, our web designer and a
few other staff members do the actual HTML/Web Page Design. We also have an
Intranet Advisory Team. The Intranet Advisory Team meets every other month
to review suggestions for the intranet and prioritize projects. The team is
also responsible for assisting in content development when needed and
reviewing the site to be sure it is up-to-date. The team consists of 12
staff members from all areas of the library and different branch locations
and sizes.

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Mission Statement
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The mission of the PLCMC Intranet is to help meet staff's informational
needs by using the intranet as a vehicle to disseminate information and
communicate ideas.  The Intranet Advisory Team will seek interactive
participation from staff and ensure that information is meaningful, concise,
accurate, well organized, and easily accessible.

It is the fundamental goal of the PLCMC Intranet to be recognized as a
central location for information that will assist in assuring service
excellence for internal and external customers.

If you want more detail - let me know. I have 3 tips for developing a staff
intranet.
1.) Get staff buy-in or it won't get used.
2.) Focus on projects that will have the most bang for the buck. Like this
is the ONLY place to get this info.
2.) MARKETING!!! Yes even internal resources need to be marketed.

Lida Pinkham
Public Library of Charlotte & Mecklenburg County
Library Resource Trainer
704-353-0631 (phone)
704-336-2677 (fax)

Check out the PLCMC family of websites:
http://www.plcmc.org/sharedPages/PLCMCwebSites.htm

"Read the best books first, or you may not have a chance to read them at
all."
~Henry David Thoreau

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-----Original Message-----
From: Susan Hensley [mailto:hensley at sonoma.lib.ca.us]
Sent: Wednesday, January 16, 2002 7:07 PM
To: Multiple recipients of list
Subject: [WEB4LIB] Intranets in public libraries 



Hey all,

I would be grateful if anyone would be willing to share information about
how their Library intranets are managed and how the work is organized.
Mission statements, committee charges, number of bodies and what their
jobs are, anything along these lines would be relevant.  I am only
interested in what medium to large size multi-branch public libraries are
doing (academics have different staffing/management issues, IME).

Any URLs open to public viewing would also be useful.

Thanks for your help,

Susan Hensley
*******************************************
Sonoma County Library
http://www.sonoma.lib.ca.us/
hensley at sonoma.lib.ca.us
**************(707)545-0831*ext.525********