Netscape email inbox corrupted - recovery?

Laurie Louis louisl at uhls.lib.ny.us
Thu Dec 5 14:33:49 EST 2002


Hello,
I have a staff Netscape 4.7 user with a corrupted Inbox folder.
Everytime you try to open the mailbox, Netscape crashes. I have tried
importing the user profile into Eudora Light, and Norton antivirus real
time protection found 3 viruses during that process. I am able to open
the Sent mail folder now (although part of it is missing), but still
unable to access the Inbox folder. Does anyone have any tips on other
ways I could recover the users mail? Or any email/data recovery software
you could recommend? Any ideas would be welcome.

--
Laurie Louis, A+, Network+
Computer Support Specialist

Albany Public Library
161 Washington Avenue
Albany, N.Y. 12210

518.427.4341
518.449.3386 (fax)
louisl at uhls.lib.ny.us
http://www.albanypubliclibrary.org/





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