Problems with WinSelect and IE

Donna Schumann schumann at timberland.lib.wa.us
Thu Nov 15 15:11:17 EST 2001


We are having problems with WinSelect closing IE when a patron clicks on
certain links. (We use NT 4.0 SP6, IE5.5, and WinSelect 5.) This used to
happen on links using mouseover or hover code, and it got better when we
upgraded to the current version of WinSelect. However, it continues to
happen on other links. We do have a workaround -- you can follow the
link by right-clicking on the link and selecting Open Link. However, it
is difficult to get this information out to our patrons before they are
frustrated because they can't get to the information they seek.

Right now this problem is very annoying because it is happening on The
Gale Group's Health & Wellness Resource Center. We have reported the
problem to Hypertechnologies, but it seems to take a very long time to
get a fix or upgrade out of them. I was wondering if any other WinSelect
users on Web4Lib have encountered this problem, and how you are
addressing it.

Thanks! Donna

-- 
Donna Schumann, Computer Application Specialist
Timberland Regional Library, 415 Airdustrial Way SW, Olympia, WA 98501
Voice: 360-704-4542  FAX: 360-586-6838  Email:
schumann at timberland.lib.wa.us


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