VRD 2001 Conference Registration Online!

[VRD Conference]

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 	     VRD 2001 Conference Registration - Available Now!
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The registration form for the Virtual Reference Desk 3rd Annual Digital
Reference Conference, "Setting Standards and Making it Real," is online
at:
 
http://vrd.org/conferences/VRD2001/registration.html
 
"Setting Standards and Making it Real" explores issues in delivering
effective digital reference service in a variety of contexts and setting
standards to ensure quality. Pre- and post-conference workshops focus on
assessing service quality and building real-time reference services. The
conference is hosted by the Information Institute of Syracuse, Syracuse
University's School of Information Studies; the Information Institute at
the School of Information Studies, Florida State University; and SOLINET.
 
DATE: November 12-13, 2001
 
LOCATION: The Rosen Plaza Hotel, 9700 International Drive, Orlando, FL
 
TOPICS: Standards for digital reference, real-time technologies;
e-reference management issues; collaborative services; evaluation; 
training; and much more!
 
SPEAKERS:
* Clifford Lynch, Director of the Coalition for Networked Information (CNI)
* Susan McGlamery, Coordinator for Reference Services for the Metropolitan  
Cooperative Library System
* Nancy O'Neill, Principal Librarian for Reference Services, Santa Monica  
Public Library
* Representatives from the University of Texas, Austin; The Open
University  (U.K.); Cleveland Public Library; Florida State University; King 
County Library System (WA); Edith Cowan University (Australia); The Virtual 
Reference Desk Project; AskERIC; and many others!
 
WORKSHOPS:

*Measuring & Assessing the Quality of Digital Reference Services* -
Sunday, November 11, 9:00 a.m.­4:00 p.m. Sponsored by the Information Use
Management and Policy Institute at the School of Information Studies,
Florida State University. Instructors: Charles R. McClure, Melissa Gross,
and others.

*Building a Real-Time Reference Service* - Wednesday, November 14, 9:00
a.m.­12:00 p.m. Sponsored by SOLINET. Instructor: Susan McGlamery.

DEADLINES AND FEES
 
Fees are for 2-day conference. Registration deadline is October 31, 2001.
 
**Early Bird Registration: $245 by September 15**
* Regular Rate: $275
* Groups of Ten or More: $225
* SOLINET Member Rate: $225
* Student Rate: $150. Registration form must include a letter from your 
department head confirming your full-time student status and a copy of your 
student ID.
 
(See online registration form for pre- and post-conference workshop fees.)
 
Please note that no on-site conference registration is available, and that 
seating is limited. Previous conferences have been sold out, so please 
register early.
 
SPONSORS TO DATE:
 
* The U.S. Department of Education
* The National Library of Education’s ERIC Clearinghouse on Information & 
Technology
* The Library of Congress
* ALA RUSA
* Syracuse University's School of Information Studies

Sponsorship opportunities and exhibit booths are still available. Contact: 
vrdconf at vrd.org

The "Setting Standards and Making it Real" Conference is presented by the 
Virtual Reference Desk, a project of the U.S. Department of Education, 
operated by the Information Institute of Syracuse, Syracuse University.
 
IMPORTANT URLs AND NUMBERS

*Online conference registration form: 
http://vrd.org/conferences/VRD2001/registration.html

*Accommodation information: 
http://vrd.org/conferences/VRD2001/Accommodations.html
 
*General conference information: http://vrd.org/conferences/VRD2001/

*Contact information: vrdconf at vrd.org or 800-464-9107