Job Announcement

[Karen D. Hyman]

Project Coordinator for Q and A NJ, Interactive Online Reference Service
 The South Jersey Regional Library Cooperative seeks a creative individual to coordinate a one-year project to implement interactive online reference services throughout the State of New Jersey.  Starting with a core group of 16 public and community college libraries in south and central NJ, the project will begin cooperatively staffed  "live service" to the general public in Fall 2001 and involve up to 50 libraries statewide by summer 2002. This position provides a high-profile, challenging opportunity to manage a cutting-edge service. 

The Project Coordinator will divide time between direct provision of web-based interactive reference service and project management activities.  He/she will support communication among participating libraries and the Cooperative through face-to-face meetings, project webpage, listserv, and telephone support; arrange and present workshops and structured practice sessions for project participants; write and produce project documentation; maintain and monitor desk schedules; assist in project evaluation; troubleshoot technical problems with participants and follow up with vendor to resolve issues.

 The Project Coordinator will staff the Q and A NJ virtual reference desk 10-15 hours perweek  to gain a real-time reality base on how customers are using the service Through more concentrated use and training on the system, he/she will acquire expertise with project software and web-based reference to share with participating library staff.  For additional information on LSSI's Virtual Reference Desk Software, see http://www.virtualreference.net/virtual/

Schedule is 35 hours per week including some evening hours. Travel throughout the State of New Jersey for training sessions and project meetings is a requirement of the position.

Requirements:   A Master's degree in Library or Information Science from an accredited college or university.  Will consider library school student with relevant experience who is close to degree completion. Two years of reference experience. Experience with Virtual Reference Desk software and training is a plus.  The successful candidate will possess excellent communications and public speaking skills, ability to work independently and to work well with others, flexibility, technical skills, attention to detail and enthusiasm for breaking new ground in the delivery of library services. 

Salary: $37,000 to $42,000 depending on education and experience. This is a one-year LSTA-funded position. 

Send resume and letter of application by June 25 to Karen Hyman, Executive Director, South Jersey Regional Library Cooperative, 10 Foster Avenue, Suite F-3, Gibbsboro, NJ 08026 or fax to 856 346-2839 or email to hyman at sjrlc.org. Respond by June 8 for preliminary interview at ALA in San Francisco.

Karen Hyman
Executive Director
South Jersey Regional Library Cooperative
10 Foster Avenue, Suite F-3
Gibbsboro, NJ 08026
Phone: 856 346-1222  Fax: 856 346-2839
Email: hyman at sjrlc.org



 



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