LJ Feature Article on E-reference

[Sloan, Bernie]

The newly published February 1 issue of Library Journal has a cover article
on electronic reference services:

Oder, Norman. The shape of e-reference. Library Journal, 126(2), pages
46-50.

There's also a sidebar (page 49) by Sara Weissman of the Morris County (NJ)
Library, outlining some basic issues to consider when setting up an
e-reference service.

Bernie Sloan
Senior Library Information Systems Consultant
University of Illinois Office for Planning and Budgeting
338 Henry Administration Building
506 S. Wright Street
Urbana, IL  61801
Phone: (217) 333-4895
Fax:     (217) 265-0454
E-mail: bernies at uillinois.edu