Printing: IE 5.5 sp2, Win98SE, Deep Freeze 3.2 Eval

[Dale Goodell - WOU Library]

Has anyone discovered this and, more importantly, has anyone figured out 
how to solve this problem?

For our public computers, I'm running IE 5.5 sp2 under Windows 98SE with 
an evaluation copy of Deep Freeze v3.2.  We print to networked printers on a 
Novell network, HP LJ 5Ms and LJ 4050TNs.

The problem is, under IE, when I select File > Print, then click OK to print to 
the default printer, the printout comes just fine, but with an added BLANK 
page that comes after the legitemate printout.  If I select File > Print, then 
use the drop down arrow to reselect the default printer and click OK to print, 
the extra blank page isn't printed.

I haven't tested for this problem on the 5M printers, but I have seen it on the 
4050TNs.

I've tested for this using Netscape Communicator 4.7 and MS Word 2002 
(Office XP) and the extra blank page isn't generated.  The problem only 
seems to be with IE.  My gut feeling is that Deep Freeze isn't the culprit; I've 
observed the same behavior when testing things while booting in "thawed" 
mode.

Any ideas?



==================================================================
Dale E. Goodell
Information Technology Consultant
Computer Services Unit
Western Oregon University Library
Monmouth, OR 97361

E-mail:     goodeld at wou.edu
Voice:      503/838-8891
Fax:        503/838-8399