New form of reference service

[Jessica MacPhail]

Heard about the new Lycos product, "personal Internet assistants?"
Sounds like reference librarians to me...

"...today announced the introduction of Lycos 411, a new human-powered
subscription service where Terra Lycos users can get Internet
information by phone ... By speaking with Lycos  411's personal Internet
assistants – live operators who surf the Web -- subscribers are not
limited by menus or keywords as with automated voice portals, but can
access virtually any information available on the
Internet."
 http://www.terralycos.com/press/pr_04_23e_1.html

Jessica MacPhail
City Librarian
Racine Public Library





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