[WEB4LIB] session recorder

[Jennifer Ward]

I've used Lotus' ScreenCam software
(http://www.lotus.com/home.nsf/welcome/screencam) for this purpose and it
worked well. The files it creates can be large; you might want to evaluate
it and make sure your hardware can handle the data. Our machines had fairly
small hard drives and I think we maxed out after 30 minutes of testing. Our
workaround involved having the user move to a different machine midway
through the test so we could capture the entire session. Such disruptions
aren't desirable in usability tests, but there was a logical break point in
our script and that's when we shifted.

Searches in Google for "screen recording" or "screen cam" yielded other
possible solutions.

--Jennifer

~~~~~~~~~~~~~~~~~~~~~~~
Jennifer Ward
Library Systems
University of Washington Libraries
phone: 206-685-3121
~~~~~~~~~~~~~~~~~~~~~~~

----- Original Message -----
From: "Don hamilton" <dhamilto at wlu.ca>
To: "Multiple recipients of list" <web4lib at webjunction.org>
Sent: Tuesday, April 24, 2001 7:50 AM
Subject: [WEB4LIB] session recorder


> Hi all. I can't seem to come up with the right set of keywords to find a
> program that will track keystrokes and mouse clicks during a 20 to 30
minute
> web site usability test, then play the session back for analysis. I guess
> it's a macro recorder of some sort that I want, but I'm not sure. Are
there
> any recommendations out there?
>
> Don Hamilton (mailto:dhamilto at wlu.ca)
> Information Technology & Cybrarian by Osmosis
> Wilfrid Laurier University Library
> Waterloo, Ontario, Canada
> 519-884-0710x3336
> fax:519-884-8023
>
>