[WEB4LIB] Web based email crashing

[Phillip Whitford]

Randy,

Within the last two or three weeks we've had a lot of problems with Hotmail
were it freezes or crashes the browser.  We have not had it crash the whole
computer.   I've also noticed problems with the Hotmail URL. WWW.Hotmail.com
isn't reliable anymore. For awhile I was able to link direct to the Hotmail
login page within MSN but that isn't reliable anymore either so now our
links just go to WWW.msn.com and that appears to work a little better.  We
use Netscape 4.08 on our public systems and when I've experimented with IE 5
Hotmail seems to work a lot better. I don't know the answer but I suspect
Microsoft is heavily optimizing Hotmail for IE.

Phillip B. Whitford
Braswell Memorial Library
Rocky Mount NC
Opinions expressed are not necessarily those of Braswell Library.

> -----Original Message-----
> From: web4lib at webjunction.org
> [mailto:web4lib at webjunction.org]On Behalf Of Randy Souther
> Sent: Thursday, August 31, 2000 7:21 PM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Web based email crashing
>
>
> Has anyone been experiencing the problem of web based email crashing
> their computers? We are seeing this very frequently on our public
> workstations. They are a combination of Win95 and 98, Navigator 4.08 and
> IE 5. The crashing I've seen is mostly with Hotmail and Yahoo Mail. It
> seems to happen only when someone is composing a message, and only when
> it is a long message. Not only the browser crashes, but the whole
> computer. Any ideas for fixes would be appreciated.
>
> --
> Randy Souther
> Reference Technology Librarian
> Gleeson Library | Geschke Learning Resource Center
> University of San Francisco
>
> Email:  southerr at usfca.edu
> Phone: (415) 422-5388
>
>