SUMMARY: Content management systems

[Beth Tang]

As promised, here is the compilation of responses received.  Hope it's
helpful.  Thanks again to everyone who replied both on- and off-line.

-Beth Tang
tangb at calib.com

Solutions/Ideas:

1.  We are using a Lotus Notes-based system with the routing of an
electronic change request approval form for the initial release
and revision of documents that are accessible via a read-only Lotus Notes
database.  The specific documents are created in MSWord (some are in MS
Excel) and are viewed through the launching of a Viewer from the Notes
database.

2.  [They] used with a ring-based intranet that relied upon a
controlled-access server (similar to the Lotus Notes-based system), but all
documents were accessible as read-only through either Internet Explorer or
Netscape-based browsers.  All documents were created in MSOffice-based
software.... A move was on to use MSOffice 2000 and creating/converting to
html-based files (much easier to do with Office 2000).  This system worked
well (especially with the use of Office 2000 and saving files as html
documents).  Document release and revision approval was handled through
email, with records being maintained in email folders on the network.

3.  There's a lot of software out there for this:  PC-Docs and Systemcorp's
OC9000 come to mind. There is also a shareware called PKB (Personal
Knowledge Base).

Vendors:

1.  Saba:  <http://www.saba.com/>  Contact:  Mario Jannatpour
[MarioJ at Saba.com]

They're a provider of software and services that enable businesses and
governments to create and deploy global networks over the Internet that
connect people to learning. Saba's Internet-based software platform and
related services enable organizations to procure and deliver learning and
systematically close knowledge and competency gaps across their extended
enterprises and, at the same time, provide to learning providers a global
marketing and distribution channel. Saba recently launched the Saba Learning
Exchange, an Internet-based business-to-business learning marketplace, which
is designed to enable businesses, governments and learning providers to buy
and sell learning offerings. 

2.  Luna Imaging, Inc:  <http://www.luna-imaging.com/>  Contact:  Megan
Marler [megan at luna-img.com]

For digital archives.  We are located in Venice Beach, California.  We work
primarily with the museum, library, and archive
communities to help build and distribute high quality visual collections in
digital form, and provide software to manage, access, and use their image
collections over the Internet.

3.  Content Management System:  <http://active-publisher.com/ap/tour_01.asp>

For further reading:

>From Gijs Houtzagers [G.Houtzagers at inter.nl.net]:  An article on my website
<http://www.inter.nl.net/users/houtzagers/> on the infrastructure of
knowledge management. It also handles distribution as one of the major
(four) components of this infrastructure.