How to ration limited resource? E - mail is an example

[Gary E. Masters]

Of course the e - mail tax is a myth.  But there is enough pressure that it 
may be real in the future.

I did a paper some time ago when in library school and had many quotes 
about the limits of library service.  My professor told me that perhaps it 
could be published and she would let me know when.  Am still waiting, but 
not holding my breath.  So, I don't have a copy.  But one quote was from 
the 1800's and the librarian was saying (in so many words) "They line up 
and want in the library, but I just laugh at them."  This was at a land 
grant college with limited hours.  Also, a librarian at a major library was 
asked how he was in passing on the street.  "Fine, I have all of the books 
back in the library except three, and I know where they are."  In those 
days there was an inventory every year and the librarian was billed for all 
missing books.  I wonder how our security would be now if that were still 
the case.

I personally am offended by what seems a smug decision about what is and 
what is not reasonable in a library.  I thought I read "e - mail is not a 
leisure activity."  But there are limits to resources and we do have to 
enforce them.  My question is "What is the best way to limit scarce 
resources?"  Are we sure that we have the best way to formulate these 
limits?  Suggestions?

I favor votes or user surveys.  Certainly there are other and better ways.


Gary E. Masters
Automated Services Librarian
(956) 326-2137 (office)
(956)326-2399 
(fax)