Is it Netscape or is it the computer

[Eileen Lutzow]

Michele,

We also have this problem with a variety of sites when we use Netscape
4.08 and 4.7.  We see it primarily on the computers running WinNT 4.0 sp4-
6.  I don't use our Win95 machines enough to notice if it happens there as
well.  I think it does, but not as frequently as on the NT machines.  It's
epecially annoying with the SilverPlatter databases, but I've seen it with
InfoTrac and even some regular Webpages (like our new campus 
homepage at http://www.csuniv.edu ).  Icons and buttons just disappear or 
come in as black or with some other image instead.  I'm assuming it has 
something to do with the HTML or CSS on the page and how Netscape 
handles it (or fails to handle it), but I don't know for sure.  One thing I do 
know that helps a bit:  if you open more than one window, then toggle 
between the two windows, the missing icons and buttons usually display 
properly, though you have to do this almost any time the screen changes.  
Not intuitive to the public, but it does help a bit.  If anyone has a permanent 
fix, I'd love to hear it.  We're getting ready to banish Netscape from our 
public PCs (which are mostly WinNT) because of this problem, especially 
now that I.E. has Print Preview.

Eileen Lutzow
Charleston Southern University


On 30 Nov 00, at 16:16, Michele Seipp wrote:

> We are having a problem with the left side navigation buttons in
> InfoTrac disappearing randomly. 
> 
> There are 6 computers, all using Netscape Navigator 4.08, but we can
> only get this to happen on one computer.  The buttons on the left side
> are all visible on the first page, but as you go further into your
> search, they begin to disappear from the screen as the new pages load. 
> Reloading may or may not bring back some of them.  You can still use the
> buttons if you read the ALT tags, but it is not obvious to the public
> that a button even should be there, so they don't know to look for the
> tag.
> 
> Because it only happens on this one computer, we are thinking it isn't
> Netscape.  But if not, what else is there to blame?
> 
> Thanks,
> Michele Seipp
> Lafayette Public Library
> Lafayette, CO
> micheles at cityoflafayette.com <mailto:micheles at cityoflafayette.com>  
> 


Eileen Lutzow
Systems and Electronic Resources Librarian
L. Mendel Rivers Library
Charleston Southern University
9200 University Boulevard
P.O. Box 118087
Charleston, S.C.  29423
voice (843) 863-7951
fax   (843) 863-7947
email elutzow at csuniv.edu