[WEB4LIB] Web based email crashing

Skau, Adele ASkau at ci.glendale.ca.us
Thu Aug 31 19:47:11 EDT 2000


You need to have your Cipher Strength set to 128-bit. If you go to
Help/About Internet Explorer you can check to see your settings. There is
also an update option/link there if it is not set to 128-bit.

Not sure about where to check for Netscape, but we haven't had a problem
here at Glendale Public with Netscape...

Hope this helps.

Adele

Adele M. Skau
Library Technician
Glendale Public Library



-----Original Message-----
From: Randy Souther [mailto:southerr at usfca.edu]
Sent: Thursday, August 31, 2000 4:26 PM
To: Multiple recipients of list
Subject: [WEB4LIB] Web based email crashing


Has anyone been experiencing the problem of web based email crashing
their computers? We are seeing this very frequently on our public
workstations. They are a combination of Win95 and 98, Navigator 4.08 and
IE 5. The crashing I've seen is mostly with Hotmail and Yahoo Mail. It
seems to happen only when someone is composing a message, and only when
it is a long message. Not only the browser crashes, but the whole
computer. Any ideas for fixes would be appreciated.

--
Randy Souther
Reference Technology Librarian
Gleeson Library | Geschke Learning Resource Center
University of San Francisco

Email:  southerr at usfca.edu
Phone: (415) 422-5388



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