Chat for reference service?

[Sloan, Bernie]

About a month ago Bill Drew posted a note about SUNY Morrisville's use of
AOL Instant Messenger to allow users to "talk" to a librarian. I am
wondering if other libraries have implemented such a service, or are
planning to do so?

Thanks!

Bernie Sloan
Senior Library Information Systems Consultant
University of Illinois Office for Planning and Budgeting
338 Henry Administration Building
506 S. Wright Street
Urbana, IL  61801
Phone:  (217) 333-4895
Fax:      (217) 333-6355
E-mail:  bernies at uillinois.edu