Print queue control
Helga Arlington
helga.arlington at adls.org.nz
Tue Nov 23 18:20:43 EST 1999
This library uses a US product called Qcontrol, with which we are rather
less than delighted. Our users pay for printing, and they enter a PIN on a
separate unit near the special queue PC. Queued print requests are listed in
the order they arrived on the queue, and the users, who are lawyers, busy
and impatient, have to enter for EACH print job, a PIN and their matter
number / client reference/ whatever you call it in your jurisdiction. Often
quite long. This latter is necessary as our clients oncharge for their
printing. We are running the queue product on NT4 on the server, and the
client machines are NT Workstation.
I understand that to group the jobs by originating PC, and allow them to be
released for printing all at once, is a tricky thing to do when there is
only one print queue (oh for UNIX!) but it would certainly make the system a
lot less unsatisfactory for our patrons.
For the record, the jobs are then merged with the results from our photocopy
tracking program in a Fox Pro database, and the clients billed for all.
If there is another wonderful product out there, I will be happy to hear
about it. (Will look at the one already mentioned)
Regards
Helga
Helga Arlington
Librarian
Auckland District Law Society
PO Box 58 / DX CP 10024
AUCKLAND, New Zealand
> -----Original Message-----
> From: web4lib at webjunction.org [SMTP:web4lib at webjunction.org]
> Sent: Wednesday, November 24, 1999 11:48 AM
> To: Multiple recipients of list
> Subject: [WEB4LIB] WEB4LIB digest 1638
>
> WEB4LIB Digest 1638
>
> Topics covered in this issue include:
>
> 1) Thank you
> by "Susan Acampora" <sacampora at cnr.edu>
> 2) Using NT for security
> by "Karen G. Schneider" <kgs at bluehighways.com>
> 3) Netscape problem
> by Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> 4) Re: Using NT for Security
> by Robert Sullivan <SCP_SULLI at sals.edu>
> 5) RE: Encyclopedia Britannica
> by =?windows-1252?Q?=22Rodrigue=2C_R=E9al=22?=
> <rodrigue.real at uqam.ca>
> 6) Re: Netscape problem
> by Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> 7) Re: Netscape problem
> by Dan Lester <dan at 84.com>
> 8) Re: Netscape problem
> by Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> 9) Re: Netscape problem
> by "Andrew I. Mutch" <amutch at waterford.lib.mi.us>
> 10) Re: Netscape problem
> by Jill Hobgood <jhobgood at saintmarys.edu>
> 11) Re: Netscape problem
> by "Charles P. Hobbs" <transit at primenet.com>
> 12) Re: Netscape problem
> by "Robin L. Zalben" <zalbenrl at alverno.edu>
> 13) Re: Netscape problem
> by "Andrew I. Mutch" <amutch at waterford.lib.mi.us>
> 14) Re: Netscape problem
> by Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> 15) Re: Netscape problem
> by Dan Lester <dan at 84.com>
> 16) Netscape problem
> by Andrew Mutch <amutch at waterford.lib.mi.us>
> 17)
> by drobin2 at lsu.edu
> 18) Thin clients anyone ?
> by "Hanan Cohen" <hanan at qglibrary.org.il>
> 19) Re: Netscape problem
> by Jill Hobgood <jhobgood at saintmarys.edu>
> 20) Print queue managers
> by "Hanan Cohen" <hanan at qglibrary.org.il>
> 21) Re: Netscape problem
> by "John R. Greer" <jgreer at selway.umt.edu>
> 22) uploading via HTML forms
> by "Kevin Justie" <kjustie at nslsilus.org>
> 23) Re: Thin clients anyone ?
> by Matthew Beacom <matthew.beacom at yale.edu>
> 24) Blocking web-based chat
> by "Dales, Carol" <CDales at city.winnipeg.mb.ca>
>
> ----------------------------------------------------------------------
>
> Topic No. 1
>
> Date: Tue, 23 Nov 1999 10:32:52 -0500
> From: "Susan Acampora" <sacampora at cnr.edu>
> To: Multiple recipients of list <web4lib at webjunction.org>
> Subject: Thank you
> Message-ID: <383AB3A4.25F6CCF3 at cnr.edu>
> MIME-Version: 1.0
> Content-Type: multipart/mixed;
> boundary="------------9F56CFB8F92F661C7F101882"
>
> This is a multi-part message in MIME format.
> --------------9F56CFB8F92F661C7F101882
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
> Thank you, Thank you,
>
> Thanks to ALL OF YOU regarding the EB link
>
> I love this list.
>
> Sincerely,
>
> Susan
>
> --------------9F56CFB8F92F661C7F101882
> Content-Type: text/x-vcard; charset=us-ascii;
> name="sacampora.vcf"
> Content-Transfer-Encoding: 7bit
> Content-Description: Card for Susan Acampora
> Content-Disposition: attachment;
> filename="sacampora.vcf"
>
> begin:vcard
> n:;
> x-mozilla-html:TRUE
> adr:;;;;;;
> version:2.1
> end:vcard
>
> --------------9F56CFB8F92F661C7F101882--
>
>
> ------------------------------
>
> Topic No. 2
>
> Date: Tue, 23 Nov 1999 11:52:46 -0500
> From: "Karen G. Schneider" <kgs at bluehighways.com>
> To: <web4lib at webjunction.org>
> Subject: Using NT for security
> Message-ID: <009501bf35d3$2b823b70$99f2afc6 at sals.edu>
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="iso-8859-1"
> Content-Transfer-Encoding: 7bit
>
> Yes, I know Windows 2000 is just around the corner, but we're on THIS side
> of the corner for now, so let me ask...
>
> We are considering using NT Workstation to secure our public computers,
> which are currently Windows 95 machines secured with an amalgam of Fortres
> and similar products. We would need to purchase something anyway, as we
> would need additional copies of Fortres as we expand our lab and reference
> room early next year, upgrading dumb terminals to Pentium-class machines.
>
> Half of our public workstations are really web workstations, used either
> for
> public Internet access or for value-added Web databases. The other half
> provide a mix of services--word processing and spreadsheets, for example,
> in
> addition to Internet access. After researching the topic, and reading up
> on
> NT registry settings, I am pretty confident that we would be able to
> secure
> our Internet-only workstations to our satisfaction. I am unclear about
> just
> how complicated it would be to configure NT Workstation to provide access
> to
> a variety of applications (though a set variety--primarily Microsoft
> Office
> and a couple of genealogy packages). It is one thing to read it in the
> books--or even configure one machine in the back and tinker with it for a
> while...it is another thing to actually support it.
>
> We have Bob Sullivan's excellent guidelines for using NT for
> security--q.v.
> http://sunsite.berkeley.edu/Web4Lib/faq.html (heck... we practically have
> Bob Sullivan... he's right down the road :-> ) but while we are in the
> testing and assessing phase, we thought it worthwhile to ask around.
>
> Karen G. Schneider
> Shenendehowa Public Library, Clifton Park NY
> http://www.shenpublib.org
> kgs at bluehighways.com
>
>
>
>
>
> ------------------------------
>
> Topic No. 3
>
> Date: Tue, 23 Nov 1999 11:26:27 -0600 (CST)
> From: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> To: web4lib <web4lib at webjunction.org>
> Subject: Netscape problem
> Message-ID: <Pine.A32.3.91.991123111139.13538B-100000 at rand.lcl.lib.ne.us>
> Mime-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> Has anyone had a problem with Netscape Communicator 4.x suddenly refusing
> to respond to mouse clicks on hyperlinks? We frequently have this problem
>
> on a number of our computers, both public and staff PCs, some using
> Windows 95 and some using Windows 98. Everything will be going along
> fine, and then suddenly clicking on hyperlinks does nothing, although
> it's still possible to enter URLs in the address bar and jump to them
> that way. Exiting and restarting Netscape does not clear up the problem
> -- we have to restart Windows.
>
> I *did* find something in the archive referring to a problem like this,
> with a follow-up suggesting that the problem was a corrupt history file
> and that reducing the number of days before the pages in history expire
> might reduce the problem. But in our case the computer that has this
> happen
> the least has the *longest* period before the history expires. Any other
> suggestions?
>
> Peter Jorgensen
> Reference Department, Lincoln City Libraries
> Lincoln, Nebraska
> peterj at rand.lcl.lib.ne.us
>
>
> ------------------------------
>
> Topic No. 4
>
> Date: Tue, 23 Nov 1999 12:49:01 -0500
> From: Robert Sullivan <SCP_SULLI at sals.edu>
> To: WEB4LIB at webjunction.org
> Subject: Re: Using NT for Security
> Message-ID: <991123124901.1191b at sals.edu>
>
> Karen Schneider wrote:
>
> >I am pretty confident that we would be able to secure
> >our Internet-only workstations to our satisfaction. I am unclear about
> just
> >how complicated it would be to configure NT Workstation to provide access
> to
> >a variety of applications (though a set variety--primarily Microsoft
> Office
> >and a couple of genealogy packages).
>
> Look away from your e-mail for a minute and they're talking about you...
>
> Having been in a meaningful relationship with the NT registry for two
> years
> now, I can say it depends.
>
> We wanted to secure our machines without using anything which required
> access
> to a server, or even to a peer-to-peer network. We also didn't want to
> have to
> buy extra security software.
>
> While this led me on an odyssey which frequently made me feel I was
> mucking
> around in Things Man Was Not Meant to Know (or shouldn't have to, at any
> rate),
> it does work. If you have someone on staff who understands the registry,
> you
> can script it so that Internet Explorer or MS Office is set up almost
> entirely
> automatically. You don't need to have this knowledge to run the scripts,
> but
> you will probably need to change them as new versions arrive.
>
> If you don't have in-house expertise or access to it through your library
> system or whatever, you will probably be better off using
> WinU/Fortres/Cooler
> et al. You could use the Policy Editor, but I'm not sure that customizing
> those templates is much easier than writing KiXtart scripts (which I find
> quite
> easy now that I understand what's going on - think batch files with easy
> registry manipulation).
>
> My first try at automating Internet Explorer setup took weeks (in between
> other
> things). When I moved from 4 to 5, it took about 3 days, and that
> included the
> usual destructive testing to make sure no new holes were added. There was
> a
> significant R&D investment in this, but it's paying off big time now. I
> will
> shortly be modifying my Office 97 scripts to work with Office 2000 and I
> don't
> anticipate any major difficulties.
>
> We are not at the stage where we can use Ghost or one of the other cloning
> programs, but that's another option.
>
> Regarding Karen's "variety of software" - we have found that most software
> will
> work under NT easily or with some persuasion. Tweaking of permissions may
> be
> required. You'll probably have to figure it out yourself, as many vendors
> are
> clueless about running their software on a secured computer, but I'd say
> more
> than 90% has eventually yielded. (Running kids' CDs from a hard disk -
> now
> there's a nightmare!)
>
> I have some of my procedures on our site at
> <http://www.scpl.org/publicnt>. I
> hope to get more stuff up there shortly, but it will give you some ideas.
>
> Bob Sullivan scp_sulli at sals.edu
> Schenectady County Public Library (NY) http://www.scpl.org
>
> ------------------------------
>
> Topic No. 5
>
> Date: Tue, 23 Nov 1999 12:48:04 -0500
> From: =?windows-1252?Q?=22Rodrigue=2C_R=E9al=22?=
> <rodrigue.real at uqam.ca>
> To: "'sacampora at cnr.edu'" <sacampora at cnr.edu>,
> Subject: RE: Encyclopedia Britannica
> Message-ID: <4918DA94D2C7D011B6BB00AA00AF6B95EE1D30 at cahier.si.uqam.ca>
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="windows-1252"
> Content-Transfer-Encoding: 8bit
>
> Hi.
>
> Consultation of Encyclopaedia Britannica is not free anymore. There is a
> free trial period not exceeding 30 consecutive days. But after that, one
> has
> to subscribe for a fee of US $5 a month. There are possibilities for
> educational site licenses. See http://www.eb.com/
>
> Réal Rodrigue
> Services informatisés
> Service des bibliothèques
> Université du Québec à Montréal
>
> Téléphone : (514) 987-3000 poste 4554
> Télécopieur : (514) 987-7787
> Courriel : rodrigue.real at uqam.ca
>
>
> -----Message d'origine-----
> De : Susan Acampora [mailto:sacampora at cnr.edu]
> Envoyé : 23 nov. 1999 10:00
> À : Multiple recipients of list
> Objet : [WEB4LIB] Encyclopedia Britannica
>
>
> Hello:
>
> Has anyone else noticed that the link to the free web version of
> Encyclopedia Britannica is now asking for a subscription username and
> id. The link I am using is the one that was posted on web4lib about a
> month ago during the discussion of the new free EB service.
> http://search.eb.com/
>
> Has the free version been discontinued or has the url changed?
>
> Thanks.
>
> Susan
>
> ------------------------------
>
> Topic No. 6
>
> Date: Tue, 23 Nov 1999 11:51:32 -0600 (CST)
> From: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> To: web4lib <web4lib at webjunction.org>
> Subject: Re: Netscape problem
> Message-ID: <Pine.A32.3.91.991123115026.13538C-100000 at rand.lcl.lib.ne.us>
> Mime-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> On Tue, 23 Nov 1999, Antonio Tavares Lopes wrote:
>
> > Don't know if it helps (and if it is the same problem): you'll probably
> > won't have to restart windows, just Ctrl+Alt+Del and "end task" the lost
> > netscape windowless application that remains even after netscape is
> > closed.
>
> I don't think this is the same problem I was describing (though we have
> this happen as well).
>
> Peter Jorgensen
> Reference Department, Lincoln City Libraries
> Lincoln, Nebraska
> peterj at rand.lcl.lib.ne.us
>
>
> ------------------------------
>
> Topic No. 7
>
> Date: Tue, 23 Nov 1999 10:45:41 -0700
> From: Dan Lester <dan at 84.com>
> To: peterj at rand.lcl.lib.ne.us,
> Subject: Re: Netscape problem
> Message-ID: <4.2.2.19991123104341.00af5d00 at mail.adaptive.net>
> Mime-Version: 1.0
> Content-Type: text/plain; charset="us-ascii"; format=flowed
>
> At 09:28 AM 11/23/99 -0800, Peter Jorgensen wrote:
> >Has anyone had a problem with Netscape Communicator 4.x suddenly refusing
> >to respond to mouse clicks on hyperlinks? We frequently have this
> problem
> >on a number of our computers, both public and staff PCs, some using
> >Windows 95 and some using Windows 98. Everything will be going along
> >fine, and then suddenly clicking on hyperlinks does nothing, although
> >it's still possible to enter URLs in the address bar and jump to them
> >that way. Exiting and restarting Netscape does not clear up the problem
> >-- we have to restart Windows.
>
> I too have had such reports from a number of users, including some fairly
> savvy ones. I'd been tempted to brush it off, but there have been just
> too
> many such complaints here. Again, a reason our people are gradually
> migrating to IE.
>
> (NOTE: We're not forcing anyone to change, we'll continue to support both
>
> browsers, and we'll "always" (whatever that means these days) have some
> public machines with both browsers. Any of these changes happen as we're
> doing new machines or otherwise working on them. This isn't a project.)
>
> dan
>
> --
> Good, Fast, and Cheap: Which two of the three would you like?
> Dan Lester, 3577 East Pecan, Boise, ID 83716 USA 208-383-0165
> dan at 84.com http://www.84.com/ http://www.postcard.org/
>
>
> ------------------------------
>
> Topic No. 8
>
> Date: Tue, 23 Nov 1999 12:06:42 -0600 (CST)
> From: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> To: web4lib <web4lib at webjunction.org>
> Subject: Re: Netscape problem
> Message-ID: <Pine.A32.3.91.991123115816.13538D-100000 at rand.lcl.lib.ne.us>
> Mime-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> On Tue, 23 Nov 1999, Jane Ratner wrote:
>
> > We have also noted that often this happens after a machine has been used
> > for "chatting" and have wondered if there is a javascript connection.
>
> And Brian Westra wrote:
>
> > Peter, sorry if this isn't much help, but I recall this happening on a
> few
> > occasions, and it seemed to be fixed by disabling then re-enabling Java
> > and Javascript (since I guessed that one or the other was causing the
> > problem).
>
> This is an interesting idea -- I suppose it could be
> Java/Javascript-related. If this is the case, we'll still have problems
> with the public computers since changing the Preferences is blocked by
> Fortres and not all staff are able to get around it. Even our computer
> tech person is not SUPPOSED to be able to get around Fortres (don't ask:
> it's politics, and another whole tangled issue) though in fact he does.
>
> Peter Jorgensen
> Reference Department, Lincoln City Libraries
> Lincoln, Nebraska
> peterj at rand.lcl.lib.ne.us
>
>
> ------------------------------
>
> Topic No. 9
>
> Date: Tue, 23 Nov 1999 13:15:10 -0500 (EST)
> From: "Andrew I. Mutch" <amutch at waterford.lib.mi.us>
> To: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> Subject: Re: Netscape problem
> Message-ID: <Pine.LNX.4.05.9911231311340.21442-100000 at tln.lib.mi.us>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> I was going to ask what version of Netscape is in use at the library.
> In my experience, some of the older version 4.x browsers of Netscape have
> buggy Java machines that can cause odd behavior. If you are not using
> version 4.08, I would try upgrading to see if this helps the problem. I
> wouldn't at all be surprised if Fortres is part of the problem here too.
>
> Andrew Mutch
> Library Systems Technician
> Waterford Township Public Library
> Waterford, MI
>
> On Tue, 23 Nov 1999, Peter Jorgensen wrote:
>
> > On Tue, 23 Nov 1999, Jane Ratner wrote:
> >
> > > We have also noted that often this happens after a machine has been
> used
> > > for "chatting" and have wondered if there is a javascript connection.
> >
> > And Brian Westra wrote:
> >
> > > Peter, sorry if this isn't much help, but I recall this happening on a
> few
> > > occasions, and it seemed to be fixed by disabling then re-enabling
> Java
> > > and Javascript (since I guessed that one or the other was causing the
> > > problem).
> >
> > This is an interesting idea -- I suppose it could be
> > Java/Javascript-related. If this is the case, we'll still have problems
>
> > with the public computers since changing the Preferences is blocked by
> > Fortres and not all staff are able to get around it. Even our computer
> > tech person is not SUPPOSED to be able to get around Fortres (don't ask:
>
> > it's politics, and another whole tangled issue) though in fact he does.
> >
> > Peter Jorgensen
> > Reference Department, Lincoln City Libraries
> > Lincoln, Nebraska
> > peterj at rand.lcl.lib.ne.us
> >
>
>
> ------------------------------
>
> Topic No. 10
>
> Date: Tue, 23 Nov 1999 13:32:58 -0500 (EST)
> From: Jill Hobgood <jhobgood at saintmarys.edu>
> To: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> Subject: Re: Netscape problem
> Message-ID: <Pine.GSO.4.05.9911231318020.3485-100000 at jade.saintmarys.edu>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> Peter,
>
> I've had this very thing happen to me numerous times.
> It seems to be related to Java/Javascript in some
> way. It happens to me a lot, because I tend to zip
> around, and not always wait for stuff to load completely
> before I go on to the next thing, or, more often, go
> back to the previous page.
>
> If you hit the "Back" button too quickly while loading a
> page using Java/Javascript (I honestly haven't tried to
> analyze whether it's both, or what), you seem to leave the
> browser still trying to load something it now cannot
> find. Now that I think of it, this can happen when
> you interrupt just about any plug-in load.
>
> You can't click to go anywhere else, because it's
> trying to finish. But it can't. You're toasted. Typing
> in a URL or even right-clicking to "Open link in new window"
> will get you a new page, but the links on *that* page
> won't work, either. You just need to bite the bullet, and
> close the browser. Since it still doesn't recognize that
> you've done anything, you then have to do a CTL-ALT-DEL, and
> click on the little orphan Netscape and End Task. Then
> you'll be fine. No need to mess with the History.
>
> It's kind of a pain, though. I don't know any other fix.
>
> Jill Hobgood
>
> Reference/ILL Librarian
> Saint Mary's College
> Notre Dame, IN
> jhobgood at saintmarys.edu
>
> On Tue, 23 Nov 1999, Peter Jorgensen wrote:
>
> > Has anyone had a problem with Netscape Communicator 4.x suddenly
> refusing
> > to respond to mouse clicks on hyperlinks? We frequently have this
> problem
> > on a number of our computers, both public and staff PCs, some using
> > Windows 95 and some using Windows 98. Everything will be going along
> > fine, and then suddenly clicking on hyperlinks does nothing, although
> > it's still possible to enter URLs in the address bar and jump to them
> > that way. Exiting and restarting Netscape does not clear up the problem
>
> > -- we have to restart Windows.
>
>
> ------------------------------
>
> Topic No. 11
>
> Date: Tue, 23 Nov 1999 10:34:27 -0800 (PST)
> From: "Charles P. Hobbs" <transit at primenet.com>
> Subject: Re: Netscape problem
> Message-ID: <Pine.BSI.3.96.991123103222.23884B-100000 at usr01.primenet.com>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
>
> On Tue, 23 Nov 1999, Peter Jorgensen wrote:
>
> > Has anyone had a problem with Netscape Communicator 4.x suddenly
> refusing
> > to respond to mouse clicks on hyperlinks? We frequently have this
> problem
> > on a number of our computers, both public and staff PCs, some using
> > Windows 95 and some using Windows 98. Everything will be going along
>
> I just had it happen to me about 5 minutes ago. Netscape 4.6, Windows 98,
> new Dell with 128 megs ram. . .switched over to IE and everything worked
> ok.
>
> I was running Anzio Telnet and Microsoft Word at the same time, but that
> shouldn't have affected anything.
>
> In any event, restarting Windows cleared everything up.
>
>
> ------------------------------
>
> Topic No. 12
>
> Date: Tue, 23 Nov 1999 12:47:57 -0600
> From: "Robin L. Zalben" <zalbenrl at alverno.edu>
> To: amutch at waterford.lib.mi.us
> Subject: Re: Netscape problem
> Message-ID: <383AE15D.4E089EB4 at mail.alverno.edu>
> MIME-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
> Fortress isn't the problem, because we have it also...and we are using
> Winselect not Fortress. I think we are still running 4.07, so I guess I
> have some upgrading to do :)
>
> Robin
> --
> ********************************************************
>
> Robin Zalben
> Reference/Automation Librarian
> Alverno College Library
> Milwaukee, Wisconsin
>
> ------------------------------
>
> Topic No. 13
>
> Date: Tue, 23 Nov 1999 13:46:55 -0500 (EST)
> From: "Andrew I. Mutch" <amutch at waterford.lib.mi.us>
> To: "Robin L. Zalben" <zalbenrl at alverno.edu>
> Subject: Re: Netscape problem
> Message-ID: <Pine.LNX.4.05.9911231344450.29484-100000 at tln.lib.mi.us>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> Robin,
>
> I should have been a little more clear on that point. I think part of the
> problem may be with the security software [Fortress, Winselect, WinU,etc.]
> -- Netscape seems to get hung up by the software - I can't be more
> specific than that because I'm not sure how the specifics of each product
> work but they do seem to interfere with Netscape in some small way that
> leads to this behavior.
>
> Andrew Mutch
> Library Systems Technician
> Waterford Township Public Library
> Waterford, MI
>
>
> On Tue, 23 Nov 1999, Robin L. Zalben wrote:
>
> > Fortress isn't the problem, because we have it also...and we are using
> > Winselect not Fortress. I think we are still running 4.07, so I guess I
> > have some upgrading to do :)
> >
> > Robin
> > --
> > ********************************************************
> >
> > Robin Zalben
> > Reference/Automation Librarian
> > Alverno College Library
> > Milwaukee, Wisconsin
> >
>
>
> ------------------------------
>
> Topic No. 14
>
> Date: Tue, 23 Nov 1999 12:54:15 -0600 (CST)
> From: Peter Jorgensen <peterj at rand.lcl.lib.ne.us>
> To: web4lib <web4lib at webjunction.org>
> Subject: Re: Netscape problem
> Message-ID: <Pine.A32.3.91.991123125047.12588A-100000 at rand.lcl.lib.ne.us>
> Mime-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
> On Tue, 23 Nov 1999, Andrew I. Mutch wrote:
>
> > I was going to ask what version of Netscape is in use at the library.
> > In my experience, some of the older version 4.x browsers of Netscape
> have
> > buggy Java machines that can cause odd behavior. If you are not using
> > version 4.08, I would try upgrading to see if this helps the problem.
> I
> > wouldn't at all be surprised if Fortres is part of the problem here too.
>
> All of our computers have either version 4.5 or 4.51.
>
> Peter Jorgensen
> Reference Department, Lincoln City Libraries
> Lincoln, Nebraska
> peterj at rand.lcl.lib.ne.us
>
>
> ------------------------------
>
> Topic No. 15
>
> Date: Tue, 23 Nov 1999 12:16:56 -0700
> From: Dan Lester <dan at 84.com>
> To: amutch at waterford.lib.mi.us,
> Subject: Re: Netscape problem
> Message-ID: <4.2.2.19991123121539.00b63270 at mail.adaptive.net>
> Mime-Version: 1.0
> Content-Type: text/plain; charset="us-ascii"; format=flowed
>
> At 10:51 AM 11/23/99 -0800, Andrew I. Mutch wrote:
> >I should have been a little more clear on that point. I think part of
> the
> >problem may be with the security software [Fortress, Winselect,
> WinU,etc.]
> >-- Netscape seems to get hung up by the software - I can't be more
> >specific than that because I'm not sure how the specifics of each product
> >work but they do seem to interfere with Netscape in some small way that
> >leads to this behavior.
>
> Maybe, maybe not. When I reported that various users were reporting this
> same problem, I didn't make clear that most of them were NOT on public
> workstations secured with WinSelect. Most of them were from staff on
> pretty strong Win98 machines. And most from folks who don't tend to have
> multiple applications open at once.
>
> dan
>
> --
> Good, Fast, and Cheap: Which two of the three would you like?
> Dan Lester, 3577 East Pecan, Boise, ID 83716 USA 208-383-0165
> dan at 84.com http://www.84.com/ http://www.postcard.org/
>
>
> ------------------------------
>
> Topic No. 16
>
> Date: Tue, 23 Nov 1999 14:43:12 -0500
> From: Andrew Mutch <amutch at waterford.lib.mi.us>
> To: Multiple recipients of list <web4lib at webjunction.org>
> Subject: Netscape problem
> Message-ID: <383AEE50.71A01236 at tln.lib.mi.us>
> MIME-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
> Here's a suggestion I received....you might want to check this:
>
> "This problem is caused by poorly written Javascript. The Geocities
> popup that they phased out earlier this year was the biggest offender.
> It kept crashing my browser repeatedly, so that I couldn't click on
> any links. You had to REBOOT the computer to fix this problem. From my
> observations, it seemed like the Javascript crashed if you tried to
> close the pop-up ad AS SOON AS it materialized. In an obscene way, it
> forced anybody using a Geocities site to keep the pop-up window open
> to avoid the frozen link problem.
>
> I've been using Netscape ever since it was founded. I've had few
> complaints. Netscape Messanger is the most robust email progam I've
> ever used and I've punished it severely (try an Inbox with 17,000
> messages for starters)."
>
> Andrew Mutch
> Library Systems Technician
> Waterford Township Public Library
> Waterford, MI
>
>
> ------------------------------
>
> Topic No. 17
>
> Date: Tue, 23 Nov 1999 13:38:00 -0600
> From: drobin2 at lsu.edu
> To: ASIS-L at ASIS.ORG, web4lib at webjunction.org
> Message-ID: <86256832.006C8574.00 at gate002.ocs.lsu.edu>
> Mime-Version: 1.0
> Content-type: text/plain; charset=us-ascii
> Content-Disposition: inline
>
> Please consider taking the SHORT survey referenced below:
>
>
> In a grant funded, collaborative project with the Ogden Museum of Southern
> Art, the LSU Digital Library is scanning and providing World Wide Web
> access to the digital images of the museum's artwork. As the project
> librarian, along with Joel Williams and Dave Robins, Asst. Professor,
> School of Library and Information Science, we are surveying potential
> users
> to determine what words they would use to describe selected pieces of
> artwork. The survey is brief and can be taken on the Web at the following
> URL <http://diglib.lsu.edu/DLSurvey.nsf/form>. The survey results will be
> used in providing search terms for retrieving digital images in the Ogden
> Museum of Southern Art collection. We are hopeful that the collection's
> first 100 images will be available by February, 2000 at
> <http://diglib.lsu.edu/digitallibrary>.
>
> Would you mind taking a few minutes to fill out the survey at <
> http://diglib.lsu.edu/DLSurvey.nsf/form> and pass along this survey
> request and URL to your students. Your cooperation is greatly
> appreciated.
>
> Pat Vince, Digital Librarian
> LSU Digital Library
> LSU Office of Computing Services
> Phone (225) 334-3271
> Fax (225) 388-1978
> pvince at lsu.edu
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> David B. Robins
> Louisiana State University
> School of Library and Information Science
> 267 Coates Hall
> Baton Rouge, LA 70803
> Voice: (504) 388-1489
> Fax: (504) 388-4581
> Email: drobin2 at lsu.edu
> http://robins.slis.lsu.edu/
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> ------------------------------
>
> Topic No. 18
>
> Date: Tue, 23 Nov 1999 21:52:13 +0200
> From: "Hanan Cohen" <hanan at qglibrary.org.il>
> To: web4lib <web4lib at webjunction.org>
> Subject: Thin clients anyone ?
> Message-ID: <383AF06D.A1B71B45 at qglibrary.org.il>
> MIME-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
> Definition (from www.whatis.com)
> Thin clients are PC's designed to be centrally-managed, configured with
> only essential equipment, and devoid of CD-ROM players, diskette drives,
> and expansion slots (and therefore lower in cost).
>
> The pendulum has reached it's peak and now going back to (smart)
> terminals, which is actually what we want our readers to use : low
> maintenance, no installing and very secure.
>
> Has anyone thought about implementing thin clients technology in their
> library ?
>
> --
> Hanan Cohen
>
> Kibbutz Tamuz - Beit Shemesh http://www.tamuz.org.il
> Qiriat Gat Library - http://www.qglibrary.org.il
> In association with : Bashan Systems
> ***Love and Peace***
>
> ------------------------------
>
> Topic No. 19
>
> Date: Tue, 23 Nov 1999 15:02:02 -0500 (EST)
> From: Jill Hobgood <jhobgood at saintmarys.edu>
> To: Andrew Mutch <amutch at waterford.lib.mi.us>
> Subject: Re: Netscape problem
> Message-ID: <Pine.GSO.4.05.9911231458530.9140-100000 at jade.saintmarys.edu>
> MIME-Version: 1.0
> Content-Type: TEXT/PLAIN; charset=US-ASCII
>
>
>
> On Tue, 23 Nov 1999, Andrew Mutch wrote:
>
> > Here's a suggestion I received....you might want to check this:
> >
> > "This problem is caused by poorly written Javascript. The Geocities
> > popup that they phased out earlier this year was the biggest offender.
> > It kept crashing my browser repeatedly, so that I couldn't click on
> > any links. You had to REBOOT the computer to fix this problem. From my
> > observations, it seemed like the Javascript crashed if you tried to
> > close the pop-up ad AS SOON AS it materialized. In an obscene way, it
> > forced anybody using a Geocities site to keep the pop-up window open
> > to avoid the frozen link problem.
>
>
> Yes! I'll certainly agree that the Geocities popups were the
> worst offenders, and the problem occurs much less frequently
> for me, as well, since they changed that. True, too, that
> keeping that #$@*# popup open also helped.
>
> Jill
>
> Jill Hobgood
> Reference/ILL Librarian
> Saint Mary's College
> Notre Dame, IN
> jhobgood at saintmarys.edu
>
>
> ------------------------------
>
> Topic No. 20
>
> Date: Tue, 23 Nov 1999 21:59:25 +0200
> From: "Hanan Cohen" <hanan at qglibrary.org.il>
> To: web4lib <web4lib at webjunction.org>
> Subject: Print queue managers
> Message-ID: <383AF21C.F7172F1E at qglibrary.org.il>
> MIME-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
> I have searched Winfiles (http://www.winfiles.com) for the word "queue"
> and found some systems that might do the job, cheaper then UnipriNT.
>
> I will need such an application in a few months and might live to tell
> the results of my research.
>
> If anyone succeeds in installing and running a print queue manager,
> please tell the group.
>
> Thanks
>
> --
> Hanan Cohen
>
> Kibbutz Tamuz - Beit Shemesh http://www.tamuz.org.il
> Qiriat Gat Library - http://www.qglibrary.org.il
> In association with : Bashan Systems
> ***Love and Peace***
>
> ------------------------------
>
> Topic No. 21
>
> Date: Tue, 23 Nov 1999 14:00:36 -0700
> From: "John R. Greer" <jgreer at selway.umt.edu>
> To: Multiple recipients of list <web4lib at webjunction.org>
> Subject: Re: Netscape problem
> Message-ID: <99112314024100.08380 at ml3038>
> Content-Type: text/plain
> MIME-Version: 1.0
> Content-Transfer-Encoding: 8bit
>
> The problem of Netscape not working being able to use hyperlinks after
> visiting a site was also a problem here for a little while. IE did not
> have any problem with this. I did find that the offending site had some
> bad coding (caused by Front Page) that was causing the problem although I
> do not recall exactly what it was. FWIW.
>
> --
> John Greer
> Network Systems Administrator
> Mansfield Library
> The University of Montana
> (406)243-2539
>
> ------------------------------
>
> Topic No. 22
>
> Date: Tue, 23 Nov 1999 15:41:52 -0600
> From: "Kevin Justie" <kjustie at nslsilus.org>
> To: Web4Lib <web4lib at webjunction.org>
> Subject: uploading via HTML forms
> Message-ID: <199911232141.NAA03124 at webjunction.org>
> Mime-version: 1.0
> Content-type: text/plain; charset="US-ASCII"
> Content-transfer-encoding: 7bit
>
> Any suggestions on why a form like the following, used to upload a file to
> a
> remote web server, would work from Windows but not from a Mac (Explorer
> 4.5
> or Netscape 4.06)?
>
> ----------
> <FORM METHOD="POST" ACTION="second" ENCTYPE="multipart/form-data">
> <B>Enter the file to upload:</B> <INPUT TYPE="file" NAME="filename"><br>
> <INPUT TYPE="submit" NAME="submit" VALUE="Upload File"></B></CENTER>
> </FORM>
> ----------
>
> This form results in a text field, a "Browse..." button, and an "Upload
> File" (i.e. submit) button. Clicking on the Browse button brings up a
> standard open file dialog box, and making a selection puts the selected
> file's name in the text field. Clicking on the Upload button, however,
> only
> brings up the page called by the action="second" parameter (the next page
> in
> the sequence) -- the selected file is not uploaded. The same form viewed
> on
> a PC (Netscape4.x) does upload the selected file prior going to the next
> page.
>
> The only visible difference between the form in Windows and on a Mac is
> that
> the former shows an entire path name in the text field (c:/...), and the
> field is editable, while on a Mac only the file name appears (no path
> info),
> and the text field is not editable (either before or after selecting a
> file).
>
> (The page containing this form is at our regional library system, which
> runs
> a community information network with web hosting services for any business
> or organization. The page is part of an "automatic page generating
> system"
> that enables a user to build a complete web page without having to enter
> any
> HTML or FTP any files. A series of setup pages enables them to upload a
> graphic (i.e. logo), enter a description of their business/organization,
> enter info on links to other pages, choose from a variety of page
> templates,
> etc., and end up with a completed web page.)
>
>
>
>
> Kevin Justie
> Ass't. Director, Head of Technical and Automated Services
> Morton Grove Public Library
> Morton Grove, IL
> (847) 965-4220
> kjustie at webrary.org
> http://www.webrary.org
> Opinions expressed are those of the author and do not necessarily reflect
> official Library policy.
>
>
> ------------------------------
>
> Topic No. 23
>
> Date: Tue, 23 Nov 1999 17:10:20 -0500
> From: Matthew Beacom <matthew.beacom at yale.edu>
> To: hanan at qglibrary.org.il,
> Subject: Re: Thin clients anyone ?
> Message-ID: <4.1.19991123170304.00a984d0 at mbeacom.mail.yale.edu>
> Mime-Version: 1.0
> Content-Type: text/plain; charset="us-ascii"
>
> I've been thinking about it fairly seriously since I saw a comment about
> Sun Microsystem's Sun Ray 1 "enterprise appliance" in the latest _American
> Libraries_ (David Dorman's column "Technically Speaking").
>
> I think there are 2 big advantages overall (at least potentially).
>
> 1. price -- it could be cheaper. Dorman mentions a price that would be
> about $1,000.00 (US) per appliance (including the servers that support 10
> appliances each). That's just the Sun product. I don't know about other
> products, yet.
> 2. cheaper/easier support and development.
>
> Yale Library is NOT considering it. I am just thinking about it.
>
> Matthew Beacom
>
> At 11:56 AM 11/23/99 -0800, Hanan Cohen wrote:
>
> >
> >Has anyone thought about implementing thin clients technology in their
> >library ?
> >
>
> Matthew Beacom
> Catalog Librarian for Networked Information Resources
> Yale University Library
> (203) 432-4947
> matthew.beacom at yale.edu
> http://www.library.yale.edu/~mbeacom
>
> ------------------------------
>
> Topic No. 24
>
> Date: Tue, 23 Nov 1999 16:43:14 -0600
> From: "Dales, Carol" <CDales at city.winnipeg.mb.ca>
> To: "'web4lib at webjunction.org'" <web4lib at webjunction.org>
> Subject: Blocking web-based chat
> Message-ID:
> <CDA79CBA6086D311A2700090279AEDD503E796 at cowsvpem02.city.winnipeg.mb.ca>
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="iso-8859-1"
>
> Our Management team is examining the technical issues around blocking web
> based chat on public access Internet workstations.
> (The decision not to offer access to Internet Relay Chat was made
> during the process of planning public internet access, and was grounded
> primarily in the limited number of workstations and the need for special
> chat software).
>
> The possibility of now blocking web based chat is also being viewed as a
> service issue, based upon overwhelming demand for a limited resource
> rather
> than as a content or censorship matter(people are chatting electronically
> to
> each other from a distance of three feet, while others with a pressing
> need
> to use the equipment are waiting as long as three hours for their booked
> time slot).
>
> We are running IE 5.0 on an NT 4.0 network, with all security at present
> stemming from NT settings only. Selected workstations are currently
> filtered
> by Bess software. There is a possibility that by extending our Bess
> licence,
> we can set up another proxy server to filter chat on workstations not
> presently filtered for content.However, before making a decision, the team
> is interested in hearing how other public libraries are managing the
> technical and philosophical issues in blocking chat sites:
>
> --what software are you using?
> --is any library successfully using software (or any other method) to
> differentiate chat sites that might be useful from purely recreational
> sites?
> --has any library decided against blocking chat, either because some chat
> sites may be useful to some patrons, or because of
> reluctance to censor resources?
>
> Thank you for sharing your experience!
>
> E. Carol Dales
> Information Services Librarian
> Winnipeg Centennial Library
>
> 204-986-6433
> cdales at city.winnipeg.mb.ca
>
>
>
>
>
> ------------------------------
>
> End of WEB4LIB Digest 1638
> **************************
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