[WEB4LIB] Re: Netscape problem

[Richard Payette]

> Oh yes, we have a problem with non-working links even though location bar
> works, a lot, and on one terminal more than the others; we are using
> Netscape 4.08 and Win95...often seems to occur in conjuction with printing
> problems, print preview hangs, printing either hangs or just doesn't print
> even though the screen says it did. If anyone has a solution with more
> lasting effects than re-booting... I'd *love* to hear it...

This question comes come pretty regularly these days.  Some Navigator bugs
survive through every rev of the program.

The problem is in the Netscape History file.  It seems to become corrupted
after it reaches a certain size, typically about 300K.  Clearing the History
from the Preferences menu often has no effect.

The only known fix is to manually delete the NETSCAPE.HST file.  You can
usually prevent the problem by setting Netscape to retain History for only one
day.

Hope this helps.

Richard Payette
Technical Support Specialist
rickpe at seq.clan.lib.ri.us
Cooperating Libraries Automated Network
600 Sandy Lane
Warwick, RI 02886