Collecting Statistics

[cbickner]

     What kinds of programs/mechanisms are people using to collect computer 
     use statistics?  We use WebTrends for Internet stats and use the 
     following three numbers for reports and sound bites.
     
     User Session -- A session of activity (all hits) for one user of the 
     web site. A unique user is determined by the IP address or cookie. By 
     default, a user session is terminated when a user is inactive for more 
     than 30 minutes.
     
     View (Page) -- Each request for a particular web page. Also referred 
     to as an Impression or a Page View. 
     
     and the ever problematic:
     
     Hits -- An action on the web server, such as when a user views a page 
     or downloads a file.
     
Carrie Bickner -- Web Coordinator
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The New York Public Library - Branch Libraries