NT web server and CGI

[Constance J. Britton]

I'm not sure in what category this question falls: server problem, 
browser problem, software problem, but maybe someone can shed
some light.

We recently purchased Reference Web Poster from RIS, Inc. (and
their tech support has not been able to help.)  This software allows
ProCite and other bibliographic databases to be served and searched via the
web.

We are running our server on a Windows NT 4.0 machine using the
httpd server software that comes with it.

We installed the web poster software according to the installation 
instructions, but cannot get it to work.  The URL that is required
ends with .../ris/risweb.cgi  or .../ris/risweb.isa

When we try this we can get the software to run correctly when it
is accessed by Internet Explorer but not by Netscape Navigator or
Communicator (4.05).  Netscape tries follow whatever application
is linked to a .cgi extension.  If I delete this MIME type, it tries to
save the file.  IE launches the web poster.  Using the .isa extension
we get an access denied message.

Why does it work with IE and not with Netscape?
Any help on unlocking this mystery would be most appreciated.


Constance J. Britton
Librarian
Ohio Agricultural Research & Development Center
The Ohio State University
1680 Madison Ave.
Wooster OH 44691
330-263-3773 (voice)
330-263-3689 (fax)
britton.4 at osu.edu