[WEB4LIB] Re: FW: NEW LIBRARY SERVICE

[Linda Cannon]

Hey, some folks are phone phobic.  Hate to think they might be interrupting,
or don't like being put on hold, or whatever.  And some folks are deaf.  I
think it sounds cool, too.

At 09:32 PM 8/27/98 -0700, you wrote:
>And most of the rest of this snipped.
>
>Sounds pretty cool. On the other hand, couldn't you just phone the
>reference desk and get the same results?
>
>Mike McGuire
>Administrator, Traverse Community Network
>Director, Traverse Area District Library
>
>> -----Original Message-----
>> From: Wilfred Drew [mailto:drewwe at morrisville.edu]
>> Sent: Thursday, August 27, 1998 4:59 PM
>> To: user-l at morrisville.edu
>> Subject: NEW LIBRARY SERVICE
>> 
>> 
>> 
>> "Talk" to a Librarian
>> 
>> "Talk" to a Librarian is a new service created by the library to allow
>> people outside of the library to "talk" interactively online to a librarian.
>> This is done by typing your comments or questions into a web based form. The
>> librarian on duty at the reference desk in Morrisville receives the message
>> and then responds.
>> 
>> Response time is faster than e-mail and does not require
>> that the user's computer have any special software other than a World Wide
>> Web browser such as Netscape or Internet Explorer. It may take a couple of
>> minutes to receive a response depending on if the librarian is helping
>> another patron or if he/she is a slow typist. If the librarian is not at the
>> desk, the patron is then given the option of sending an e-mail message via
>> another web form.
>
>
>

Linda Cannon                        email  hzz000 at mail.connect.more.net
300 Main St.                            Voice  417-623-7953  Fax  417-624-5217
Joplin, MO  64801-2384       Systems Librarian, Joplin Public Library