[WEB4LIB] Re: new library service (talk to a librarian)

[Sloan, Bernie]

And then there's the issue of students physically
enough removed from campus that there might be 
telephone toll charges involved......

Bernie Sloan
Senior Library Information Systems Consultant
University of Illinois Office for Planning & Budgeting
338 Henry Administration Building
506 S. Wright Street
Urbana, IL  61801
Phone: (217) 333-4895  
Fax: (217) 333-6355
Email: bernies at uillinois.edu

> -----Original Message-----
> From:	Cramer, Steve [SMTP:scramer at mail.lib.duke.edu]
> Sent:	Friday, August 28, 1998 10:00 AM
> To:	Multiple recipients of list
> Subject:	[WEB4LIB] Re: new library service (talk to a librarian)
> 
> Well, it would be beneficial to hearing-impaired or deaf patrons. The
> system
> Wilfed describes could more effective and easier to use than a TTY
> (text-based)
> telephone.
> 
> Steve Cramer
> Perkins Reference, Duke University
> scramer at mail.lib.duke.edu
> http://www.lib.duke.edu/reference/
> 
> __________________________________________________________________________
> _____
> 
> Sounds pretty cool. On the other hand, couldn't you just phone the
> reference desk and get the same results?
> 
> Mike McGuire
> Administrator, Traverse Community Network
> Director, Traverse Area District Library
> 
> > -----Original Message-----
> > From: Wilfred Drew [mailto:drewwe at morrisville.edu]
> > Sent: Thursday, August 27, 1998 4:59 PM
> > To: user-l at morrisville.edu
> > Subject: NEW LIBRARY SERVICE
> o a Librarian
> > 
> > "Talk" to a Librarian is a new service created by the library to allow
> > people outside of the library to "talk" interactively online to a
> librarian.
> > This is done by typing your comments or questions into a web based form.
> The
> > librarian on duty at the reference desk in Morrisville receives the
> message
> > and then responds.