[WEB4LIB] FW: NEW LIBRARY SERVICE

[Mike McGuire]

And most of the rest of this snipped.

Sounds pretty cool. On the other hand, couldn't you just phone the
reference desk and get the same results?

Mike McGuire
Administrator, Traverse Community Network
Director, Traverse Area District Library

> -----Original Message-----
> From: Wilfred Drew [mailto:drewwe at morrisville.edu]
> Sent: Thursday, August 27, 1998 4:59 PM
> To: user-l at morrisville.edu
> Subject: NEW LIBRARY SERVICE
> 
> 
> 
> "Talk" to a Librarian
> 
> "Talk" to a Librarian is a new service created by the library to allow
> people outside of the library to "talk" interactively online to a librarian.
> This is done by typing your comments or questions into a web based form. The
> librarian on duty at the reference desk in Morrisville receives the message
> and then responds.
> 
> Response time is faster than e-mail and does not require
> that the user's computer have any special software other than a World Wide
> Web browser such as Netscape or Internet Explorer. It may take a couple of
> minutes to receive a response depending on if the librarian is helping
> another patron or if he/she is a slow typist. If the librarian is not at the
> desk, the patron is then given the option of sending an e-mail message via
> another web form.