[WEB4LIB:14802] Cooler Kiosk software

[Ross Holt]

Interesting.  We're using Fortres 101 3.0 by the same company, and have
had similar problems.  We're using it on public Internet PCs.  I was
planning to call their tech support this afternoon to discuss some of the
problems, which include:

* occasional out of memory errors
* occasional locking up (I suspect this somehow relates to attempts by
websites to place cookies onto our hard drives but being thwarted by the
security program)
* non-specific, mysterious printing problems
* layers of illegal operation error messages that lead to the computer
locking up

I'd be interested in adding Fortres to this request, too!

Thanks,

Ross A. Holt
Randolph County Public Library
Asheboro, NC

On Fri, 14 Aug 1998, Janet Chisman wrote:

> Is anyone using kiosk software called Cooler?  We are having problems with
> running out of memory and machines locking up.  If you use it, even without
> problems, or know something about it we would like to hear from you.  Thanks.
> 
> Janet Chisman
> Systems Librarian
> Libraries - Washington State University
> Pullman, WA 99164-5610
> VOICE: 509 335-4941  FAX: 509 335-6721 EMAIL: chisman at wsu.edu
> 
>