Interactive Chat for reference/helpdesk purposes?

[danforth]

Have you considered using the MOO environment?     It can be customized
easily, and visitors to the site can be controlled, etc as need be.   If
anyone would be interested, I can supply sites with tech support and such
for such a venture.

Isabel

At 03:42 PM 3/11/97 -0800, you wrote:
>On Tue, 11 Mar 1997, Alejandro Garza Gonzalez wrote:
>
>I have unfortunately no experience of using computer chat in public
>library services, but in many some other places we have used that kind of
>servives to provide technical help, for example.  Your expirement sounds
>interesting!
>
>> tools and telnet connections; we will try using a two-user talk program 
>> (WinTalk and UNIX ytalk), where patrons connect to a telnet port on our 
>
>Have you considered any other than talk-based applications, like IRC?
>I think their openness would suite.
>
>-
>Toni Alatalo, civil servant             http://www.lib.hel.fi/~antont/		
>Helsinki City Library / Cable Book      http://kirjakaapeli.lib.hel.fi/
>
>
>
>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Isabel L. Danforth     Reference Librarian, Wethersfield Public Library
danforth at tiac.net     	Co-Director of Librarians' Online Support Team
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