Netscape woes revisited

[Earl Young]

     Is number 8 really "go into Internet Explorer" or should it be go into 
     "Windows explorer"?  I zap mine from Windows Explorer.


______________________________ Reply Separator _________________________________
Subject: Netscape woes revisited
Author:  LORI at camden.lib.nj.us at INTERNET
Date:    7/7/97 2:08 PM


Thanks for the many detailed responses I received on my Netscape freeze problem 
-- the original post is below.  To summarize the responses:
     
1.  It could be overheating, lack of RAM, older 16-bit PCs (not our situation, 
though -- we're running Pentium 200s with 32 MG RAM)
     
2.  Chat room use and/or email can cause problems
     
3.  Make sure you have all Netscape patches & the latest version of Netscape --
     
4.  -- OR, go back to an older 16-bit version of Netscape!
     
5.  MS has a free utility to clean the registry, especially after repeated 
installs of the same software
     
6.  Don't exit ISP connection before exiting Netscape
     
7.  Internet Explorer doesn't seem to lead to these problems - consider 
switching
     
8.  Go into Internet Explorer, delete the Netscape cache, then delete 
netscape.hst - this solution is from a link on: 
comp.infosystems.www.browsers.ms-windows
     
9.  See InfoWorld 6/30/97, v. 19 n. 26, for an article by Brian Livingstone 
addressing this problem (or visit www.infoworld.com)  -- Brian L. has done 
several articles & books on related subjects.
     
Again -- thanks.  It's great to see peer support in action!  :^)
     
On Wed, 2 Jul 1997, Lori A. Schwabenbauer, Camden County Library wrote:
     
> Lately we've had problems with several Win 95 machines running Netscape -- the
> program freezes and nothing will unstick it but rebooting.  Or we constantly
> get "illegal operation" messages and have to restart.  All these machines were
> running NN Gold 3.01.  We've tried reinstalling Netscape, which seems to have 
> cleared up the problems, but we don't understand why this would happen.  We do
> empty our caches, so I doubt it's that.  Anyone have similar experiences?  Any
> words of wisdom?  I should also mention that we're running ViruScan and 
Fortres
> 101 on these machines.  
> 
> Please respond to me directly, since I get web4lib in digest form.  TIA -- 
> 
> *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 
> Lori A. Schwabenbauer               609-772-1636 x3336
> Supervisor, Automation Services     fax 609-772-6105 
> Camden County Library               lori at camden.lib.nj.us  
> 203 Laurel Road                     http://www.cyberenet.net/~ccl/ 
> Voorhees, NJ  08043  USA            Opinions/ideas/gripes are mine. 
> *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***