Maintenance is so booooooooooring

[Thomas McMillan Grant Bennett]

A little off from this discussion,  Can someone tell me the difference
between a Webmaster and a Webpage Author??

Thomas
Dianna Roberts wrote:

> --- Begin Included Message ---
>
> From: jmk at synopsys.com
> Date: 13 Aug 97
> Subject: Re: Maintenance is so booooooooooring
> Multiple recipients of list <web4lib at library.berkeley.edu>
>
> >
> > What are other libraries doing about web maintenance?  Is the person
> who
> > created the page originally responsible for maintaining it, or does
> that
> > responsibility fall on someone else?  Do you do anything about
> abandoned
> > pages?
> >
>
> Andrea,
>
> I work for a corporate, but I believe any site experiences these
> problems where multiple people are responsible for content.
>
> We've done two things to ensure this doesn't happen.
>
> 1. All pages must contain a point of contact listing the person
> responsible
> for the page, as has been discussed here alot. No one gets linked
> to our main intranet page unless this is present.
>
> 2. We have a representative from each department who is a "department
> webmaster". Part of their job description is to keep their folks
> on their toes about refreshing content. We support them by using
> utilities such as MOMSpider to weekly generate a list of pages
> that have not been touched in over 90 days, and they follow up
> with those people.
>
> The key is, of course, that these steps don't work either unless
> you've
> convinced your organization as a whole that keeping their content up
> to
> date is a good idea. If they buy into that on a theoretical level,
> then
> we have people who are there to push them to fulfill it on a practical
>
> level. Those people, if they don't perform, are pushed by their
> managers, who all signed a paper in the beginning that said "Web is
> good, we will support". In a company of our size (~3,000 employees),
> spreading the responsibility for maintenance was essential for us.
>
> There are more and more site maintenance tools popping up as well,
> that
> can help you spot broken links or change references when a page moves.
>
> Adobe SiteMill comes to mind, but I'm sure there are others.
>
> -Janet
>
> --- End Included Message ---
>
> This is exactly the reason why our company's Quality Assurance Manager
> wants each web page to be treated as a document with a file number
> instead of a name, a move which we are resisting because of the
> bureaucracy involved in assigning numbers and maintaining a file list,
> plus the effect it could have on stifling contributors' enthusiasm and
> creativity.
>
> Regards,
> Dianna Roberts
>
> **************
> *********************************************************************
> Dianna Roberts, Manager TeLIS Operations (dianna.roberts at opus.co.nz)
> Opus International Consultants
> P O Box 12004, Wellington, NEW ZEALAND
> Ph. 0064-4-4717250     Fax. 0064-4-4731075
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> --- End Included Message ---



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