Netscape printing problems

[Kay Tucker]

Jennifer,
This may not be the answer to your particular problem, but I've noticed
sometimes when printing from Netscape 3.0, that you get the same message
"No pages to print" if the scroll bar is not right at the top of the
page. When I've taken the scroll bar to the top, I've been able to
print.

Cheers,
Kay Tucker
Internet/Cataloguing Librarian
The Graduate School of Business
The University of Sydney


jbauman at nslsilus.ORG wrote:
> 
> We have problems with Netscape 3.0 on both Win 95 and Win 3.1 printing
> to
> non-networked DeskJet 600 printers.
> 
> Problem #1: "Document Contains No Data" or "No pages to print".  This
> problem was addressed by Web4Lib back in March.  These pages are
> generally cgi generated pages.  It is possible to save these pages as
> HTML files, open them, and then print.  Has anyone come up with another
> solution?  Is it just a problem with the DeskJets or are those of you
> with other printers having the same problem?  A good test site for this
> is the Social Security Death Index
> http://www.ancestry.com/ssdi/advanced.htm
> 
> Problem #2:  Some pages, and I haven't been able to determine a common
> thread, will not print on the DeskJet 600 series printers. A message
> appears about a printer driver problem or a GPF that points to the
> printer.  The page will print fine on a Panasonic KX-P3124 dot matrix
> printer. I believe we do have the most recent printer drivers available.
> 
> Any suggestions?  Thanks in advance for your help.
> 
> ****************************************
> Jennifer Baumann
> Reference/Electronic Resources Librarian
> Highland Park Public Library
> 494 Laurel Ave.
> Highland Park, IL  60035
> PH (847) 432-0216
> FX (847) 432-9139
> jbauman at nslsilus.org